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features
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Description

CubeVue software by CurveBeam AI offers an array of robust visualization features that significantly improve dataset analysis, providing users with intuitive tools for interpretation and treatment planning right at their fingertips. Among the basic visualization functionalities are options for zooming, panning, adjusting window levels, measuring distances and angles, saving case workups, comparing studies side by side, and exporting images in DICOM or JPEG formats, including 3D views. More advanced features include dynamic 3D renderings, multiplanar reconstruction (MPR) views, and SimX views. The dynamic 3D renderings provide the flexibility to rotate and visualize the volume from any perspective, allowing users to peel away layers of skin for clinical evaluation and scroll through the volume slice by slice. MPR views facilitate the on-the-fly rotation of planes, enabling users to create custom reformats instantly, synchronize navigation across coronal, axial, and sagittal slices, and modify slice thickness for tailored slabs. Additionally, SimX views produce digitally reconstructed radiographs derived from CT data, enhancing diagnostic capabilities and contributing to better patient outcomes. This comprehensive suite of visualization tools empowers healthcare professionals to make informed decisions during the treatment planning process.

Description

eGain Analytics simplifies the process of measuring, analyzing, and enhancing contact center operations, knowledge, and web customer interactions. Effortlessly generate insightful reports, charts, and dashboards. You can manipulate the data in countless ways to effectively steer your business practices. Evaluate performance metrics by agent, queue, call type, category, and beyond. With its highly adaptable report builder wizard, users can group, sort, and analyze data across various business hierarchies for a comprehensive perspective. Contact center supervisors can access a wealth of information, with metrics like contact volumes, abandonment rates, response times, and service levels providing just an introductory glimpse. Meanwhile, knowledge managers can examine article views, gather feedback, analyze search patterns, and track contact deflection, among many other insights. This multifaceted approach not only aids in decision-making but also promotes continuous improvement across all areas of customer service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Talkdesk No 

Integrations

Talkdesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CurveBeam

Founded

2009

Country

United States

Website

curvebeamai.com/products/cubevue-software/

Vendor Details

Company Name

eGain Corporation

Founded

1997

Country

United States

Website

www.egain.com/products/analytics/

Product Features

Product Features

Alternatives

Alternatives

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