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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The CuServly customer service AI chatbot is designed to communicate in 95 different languages and is tailored to suit your business's specific needs, making it the ultimate AI-driven solution for customer support. With just three simple clicks, you can create and train your own natural language chatbot that is equipped to handle any customer inquiry effortlessly. CuServly provides you with complete control over the chatbot's knowledgebase, allowing you to customize elements such as the logo, color scheme, avatar, chatbot name, welcome message, and responses for situations when the chatbot lacks sufficient information to assist. You can train your chatbot using designated website URLs or file contents as data sources, enabling it to gather relevant information. By entering a URL (such as a FAQ page) or uploading various data files (including PDF, DOC, TXT, XLS, PPT, or CSV formats), you can enhance the chatbot's ability to accurately respond to customer questions. The more comprehensive the content you supply, the more proficient the chatbot will become in providing answers. Additionally, CuServly empowers you to manage the chatbot's knowledgebase through an intuitive interface, where you can easily add, modify, or remove data units as needed, ensuring a continually optimized customer support experience. This level of customization and flexibility makes CuServly an indispensable tool for any business seeking to enhance their customer interactions.

Description

Streamline customer support through an AI chatbot that utilizes your own content while remaining under your control. Personalize and train Kotae by utilizing data from your website, training documents, and frequently asked questions. Allow Kotae to handle customer inquiries, generating answers based on your proprietary information. Customize Kotae’s look to reflect your brand identity by including your logo, choosing theme colors, and crafting a welcome message. Additionally, you have the option to modify AI-generated responses by setting up a tailored FAQ section. Our technology integrates cutting-edge advancements in chatbot capabilities, employing OpenAI and retrieval-augmented generation techniques. You can further improve Kotae's performance over time by analyzing chat history and integrating additional training materials. Available around the clock, Kotae serves as an intelligent and adaptive assistant to meet your needs. It can support your customers in more than 80 languages, ensuring comprehensive assistance across diverse demographics. Our services are especially beneficial for small businesses, featuring dedicated onboarding support in both Japanese and English to facilitate a smooth transition.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

OpenAI Yes 
CSS Yes 
Google Cloud Platform Yes 
JavaScript Yes 
Microsoft Excel Yes 
Microsoft PowerPoint Yes 
Microsoft Word Yes 

Integrations

OpenAI Yes 
CSS No 
Google Cloud Platform No 
JavaScript No 
Microsoft Excel No 
Microsoft PowerPoint No 
Microsoft Word No 

Pricing Details

€29 per month
Free Trial Yes 
Free Version No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CuServly

Website

www.cuservly.com

Vendor Details

Company Name

Kotae

Website

kotae.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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