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Average Ratings 5 Ratings

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support

Description

For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.

Description

Wherever your travels may take you, Trip.com is ready to assist with all your needs. We offer a comprehensive range of services, including flights, accommodations, car rentals, and tickets to various attractions, ensuring a seamless connection across the globe. With a membership base exceeding 400 million, Trip.com provides competitive pricing that helps you save on your travel expenses every day. By signing up as a member, you can unlock even greater discounts! You can embark on your journeys without a care in the world, knowing that our dedicated customer service team is available to support you whenever necessary. Our multilingual customer service representatives are prepared to assist you, with English support accessible 24/7 through phone, email, or our user-friendly mobile app. Additionally, with a vast selection of over 1.4 million hotels spread across 200 countries and regions, our extensive hotel network guarantees that customers have a wide array of options to choose from, enhancing your travel experience. We prioritize your comfort and satisfaction, ensuring that every aspect of your journey is well taken care of.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hostel Mate Yes 
ASI PMS Yes 
Accom Click Yes 
Bokun No 
CelerData Cloud No 
Check-Inn PMS Yes 
Cilium No 
Felix Yes 
GIATA Yes 
Profitroom Booking Engine Yes 
ROLLER No 
Smart Order No 
TXGB No 
Tashi Yes 
VenueSumo No 
Ynnov No 
bookingkit No 

Integrations

Hostel Mate Yes 
ASI PMS No 
Accom Click No 
Bokun Yes 
CelerData Cloud Yes 
Check-Inn PMS No 
Cilium Yes 
Felix No 
GIATA No 
Profitroom Booking Engine No 
ROLLER Yes 
Smart Order Yes 
TXGB Yes 
Tashi No 
VenueSumo Yes 
Ynnov Yes 
bookingkit Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ctrip

Founded

1999

Country

China

Website

pages.ctrip.com/public/ctripab/abctrip.htm

Vendor Details

Company Name

Trip.com

Founded

2003

Country

Singapore

Website

us.trip.com

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Product Features

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