Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.
Description
Wherever your travels may take you, Trip.com is ready to assist with all your needs. We offer a comprehensive range of services, including flights, accommodations, car rentals, and tickets to various attractions, ensuring a seamless connection across the globe. With a membership base exceeding 400 million, Trip.com provides competitive pricing that helps you save on your travel expenses every day. By signing up as a member, you can unlock even greater discounts! You can embark on your journeys without a care in the world, knowing that our dedicated customer service team is available to support you whenever necessary. Our multilingual customer service representatives are prepared to assist you, with English support accessible 24/7 through phone, email, or our user-friendly mobile app. Additionally, with a vast selection of over 1.4 million hotels spread across 200 countries and regions, our extensive hotel network guarantees that customers have a wide array of options to choose from, enhancing your travel experience. We prioritize your comfort and satisfaction, ensuring that every aspect of your journey is well taken care of.
API Access
Has API
No
API Access
Has API
No
Integrations
Hostel Mate
Yes
ASI PMS
Yes
Accom Click
Yes
Bokun
No
CelerData Cloud
No
Check-Inn PMS
Yes
Cilium
No
Felix
Yes
GIATA
Yes
Profitroom Booking Engine
Yes
Integrations
Hostel Mate
Yes
ASI PMS
No
Accom Click
No
Bokun
Yes
CelerData Cloud
Yes
Check-Inn PMS
No
Cilium
Yes
Felix
No
GIATA
No
Profitroom Booking Engine
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ctrip
Founded
1999
Country
China
Website
pages.ctrip.com/public/ctripab/abctrip.htm
Vendor Details
Company Name
Trip.com
Founded
2003
Country
Singapore
Website
us.trip.com