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Average Ratings 11 Ratings

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features
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support

Description

For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.

Description

In today's competitive landscape, whether you own a small or large travel business, having online booking software is essential for survival. This technology boosts productivity and enhances sales for your travel agency or online travel agency (OTA) by allowing customers to make reservations anytime and from anywhere. It aligns with customer expectations due to its online availability, user-friendly interface, and accessibility across various devices. The software empowers potential clients to reserve and pay for services directly on your website. By integrating travel agency software, you can create a comprehensive solution tailored to the needs of your business. The primary goal of online booking software is to automate and simplify the booking process, ensuring smooth, efficient, and productive operations. Furthermore, there are three fundamental methods to integrate this system into your current website, each offering unique advantages to enhance your business operations. Embracing this technology not only meets customer demands but also positions your agency for future growth and success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 
Accom Click Yes 
Check-Inn PMS Yes 
Felix Yes 
GIATA Yes 
Hostel Mate Yes 
Profitroom Booking Engine Yes 
Tashi Yes 

Integrations

ASI PMS No 
Accom Click No 
Check-Inn PMS No 
Felix No 
GIATA No 
Hostel Mate No 
Profitroom Booking Engine No 
Tashi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5000 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ctrip

Founded

1999

Country

China

Website

pages.ctrip.com/public/ctripab/abctrip.htm

Vendor Details

Company Name

Trawex Technologies

Founded

2008

Country

India

Website

www.trawex.com

Product Features

Product Features

Travel Agency

Central Reservation System Yes 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations Yes 

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