Average Ratings 0 Ratings
Average Ratings 11 Ratings
Description
For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.
Description
In today's competitive landscape, whether you own a small or large travel business, having online booking software is essential for survival. This technology boosts productivity and enhances sales for your travel agency or online travel agency (OTA) by allowing customers to make reservations anytime and from anywhere. It aligns with customer expectations due to its online availability, user-friendly interface, and accessibility across various devices. The software empowers potential clients to reserve and pay for services directly on your website. By integrating travel agency software, you can create a comprehensive solution tailored to the needs of your business. The primary goal of online booking software is to automate and simplify the booking process, ensuring smooth, efficient, and productive operations. Furthermore, there are three fundamental methods to integrate this system into your current website, each offering unique advantages to enhance your business operations. Embracing this technology not only meets customer demands but also positions your agency for future growth and success.
API Access
Has API
No
API Access
Has API
No
Integrations
ASI PMS
Yes
Accom Click
Yes
Check-Inn PMS
Yes
Felix
Yes
GIATA
Yes
Hostel Mate
Yes
Profitroom Booking Engine
Yes
Tashi
Yes
Integrations
ASI PMS
No
Accom Click
No
Check-Inn PMS
No
Felix
No
GIATA
No
Hostel Mate
No
Profitroom Booking Engine
No
Tashi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$5000 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ctrip
Founded
1999
Country
China
Website
pages.ctrip.com/public/ctripab/abctrip.htm
Vendor Details
Company Name
Trawex Technologies
Founded
2008
Country
India
Website
www.trawex.com
Product Features
Product Features
Travel Agency
Central Reservation System
Yes
Customer Database
Yes
Flight Booking
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Marketing Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Quote Management
Yes
Rental Car Reservations
Yes
Single / Group Reservations
Yes