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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.

Description

The evolution of the travel and tourism sector hinges on the integration of smart, user-friendly technologies that foster business expansion and enhance brand loyalty through digital advancements. Our premier travel software solution, TravelBox™, serves as a transformative platform designed to establish distinctive interactions throughout every stage of the customer's booking experience. By utilizing TravelBox™, your offerings will stand out in the marketplace, improve operational efficiencies, and elevate service quality to cater to the needs of today's informed and discerning travelers. With two decades of expertise in the travel and tourism arena, we have consistently provided effective solutions to major corporations in the industry, allowing us to deliver measurable value to our clients. Engage with our technology experts to uncover how TravelBox™ can revolutionize your travel and tourism enterprise, offering services that range from technology consulting to comprehensive business analysis and mapping. Our commitment is to ensure that your business not only meets but exceeds the expectations of tomorrow's travelers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 
Accom Click Yes 
Check-Inn PMS Yes 
Felix Yes 
GIATA Yes 
Hostel Mate Yes 
K.Explorer No 
Profitroom Booking Engine Yes 
Synergy DBL No 
Tashi Yes 

Integrations

ASI PMS No 
Accom Click No 
Check-Inn PMS No 
Felix No 
GIATA No 
Hostel Mate No 
K.Explorer Yes 
Profitroom Booking Engine No 
Synergy DBL Yes 
Tashi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Ctrip

Founded

1999

Country

China

Website

pages.ctrip.com/public/ctripab/abctrip.htm

Vendor Details

Company Name

CodeGen

Founded

1999

Country

United Kingdom

Website

www.codegen.co.uk

Product Features

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking Yes 
Activities Booking No 
Central Reservation System Yes 
Coach Booking No 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management No 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Travel Agency

Central Reservation System Yes 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations Yes 

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