Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.
Description
Our corporate travel service offers an extensive selection and competitive pricing for bookings, complemented by the capability to search based on individual preferences and loyalty programs. Travelers have the option to make reservations online or reach out to our dedicated customer support team through chat, phone, or email. We ensure 24/7 assistance during their journeys, no matter where they are in the world. Additionally, clients can monitor spending and travel patterns in real-time across all of their international locations. Our platform enables instant, detailed policy approvals by region, office, team, and individual. With a wide array of choices for travelers, including exclusive rates, we provide top-notch integrations with expense management, HR, sustainability, and other services. We have pioneered travel's first open innovation platform, featuring new code for everything from our content delivery systems to our back-office operations. This innovation facilitates comprehensive global travel management, unifying all of a company's international offices on a single platform. Furthermore, our architecture is designed to seamlessly connect with any third-party supplier, enhancing the overall travel experience. By prioritizing flexibility and connectivity, we help organizations optimize their travel planning and execution.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ASI PMS
Yes
Accom Click
Yes
Check-Inn PMS
Yes
Felix
Yes
GIATA
Yes
Hostel Mate
Yes
Profitroom Booking Engine
Yes
Tashi
Yes
Integrations
ASI PMS
No
Accom Click
No
Check-Inn PMS
No
Felix
No
GIATA
No
Hostel Mate
No
Profitroom Booking Engine
No
Tashi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ctrip
Founded
1999
Country
China
Website
pages.ctrip.com/public/ctripab/abctrip.htm
Vendor Details
Company Name
Spotnana
Founded
2004
Country
United States
Website
www.spotnana.com/business-travel
Product Features
Product Features
Travel Management
Approval Workflow
No
Expense Reporting
No
Mobile Access
No
Policy Management
No
Profile Management
No
Reminders
No
Restriction Management
No
Travel Booking
No
Travel Planning
No