Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.
Description
The distinctive combination of knowledge, experience, and skills from professionals in both the tourism and IT sectors creates a powerful synergy. This team is responsible for designing, calculating, and implementing tailored travel product offers for established clients, including other travel agencies, corporations, or customized groups. They organize and market tourism products that comprise multiple services (excluding accommodation) under a single, comprehensive package price. This approach is particularly suited for "quick" and on-demand sales of various tourism products and services, which often have flexible capacities and pricing that may not be predetermined in the system. Additionally, they facilitate the sale of diverse tourism and travel products to various destinations, regardless of the nature of the business or whether it is inbound or outbound. Furthermore, they specialize in the planning and execution of conferences, seminars, trade shows, and other events, ensuring a seamless experience for all participants involved. Their expertise allows them to adapt to the ever-changing landscape of the travel industry, meeting the dynamic needs of clients effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
ASI PMS
Yes
Accom Click
Yes
Check-Inn PMS
Yes
Felix
Yes
GIATA
Yes
Hostel Mate
Yes
Profitroom Booking Engine
Yes
Tashi
Yes
Integrations
ASI PMS
No
Accom Click
No
Check-Inn PMS
No
Felix
No
GIATA
No
Hostel Mate
No
Profitroom Booking Engine
No
Tashi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ctrip
Founded
1999
Country
China
Website
pages.ctrip.com/public/ctripab/abctrip.htm
Vendor Details
Company Name
ABC Informatic
Founded
1991
Country
Croatia
Website
www.abcinfo.hr/index_en.html
Product Features
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
No
Custom Packages
Yes
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
No
Quote Management
No
Reservations Management
Yes
Vendor Management
Yes
Website Management
No