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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.

Description

The distinctive combination of knowledge, experience, and skills from professionals in both the tourism and IT sectors creates a powerful synergy. This team is responsible for designing, calculating, and implementing tailored travel product offers for established clients, including other travel agencies, corporations, or customized groups. They organize and market tourism products that comprise multiple services (excluding accommodation) under a single, comprehensive package price. This approach is particularly suited for "quick" and on-demand sales of various tourism products and services, which often have flexible capacities and pricing that may not be predetermined in the system. Additionally, they facilitate the sale of diverse tourism and travel products to various destinations, regardless of the nature of the business or whether it is inbound or outbound. Furthermore, they specialize in the planning and execution of conferences, seminars, trade shows, and other events, ensuring a seamless experience for all participants involved. Their expertise allows them to adapt to the ever-changing landscape of the travel industry, meeting the dynamic needs of clients effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 
Accom Click Yes 
Check-Inn PMS Yes 
Felix Yes 
GIATA Yes 
Hostel Mate Yes 
Profitroom Booking Engine Yes 
Tashi Yes 

Integrations

ASI PMS No 
Accom Click No 
Check-Inn PMS No 
Felix No 
GIATA No 
Hostel Mate No 
Profitroom Booking Engine No 
Tashi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ctrip

Founded

1999

Country

China

Website

pages.ctrip.com/public/ctripab/abctrip.htm

Vendor Details

Company Name

ABC Informatic

Founded

1991

Country

Croatia

Website

www.abcinfo.hr/index_en.html

Product Features

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking No 
Custom Packages Yes 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management No 
Quote Management No 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Alternatives

Alternatives

iStoryPath Reviews

iStoryPath

SoyHuCe
Sintesys Reviews

Sintesys

ABC Informatic