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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.

Description

Recognizing that it's not always feasible to manage or access business travel services from a desk, we prioritize the creation of technology that optimizes the travel experience for users on the go. Enter our innovative mobile application, the Smart Assistant for Mobile, or Sam for short, which is a pioneering solution in the industry. This AI-powered travel assistant fits neatly into your pocket, and clients have noted its transformative impact, with many claiming it has "saved" them during their journeys. Designed to be user-friendly, Sam utilizes a chatbot interface that feels as familiar as chatting on platforms like Facebook Messenger or WhatsApp. Whether you're navigating your way through a busy airport or attending meetings in a new city, Sam is equipped to manage everything from booking flights, hotels, and ground transportation, to providing real-time updates on weather conditions to help you pack appropriately. Additionally, it keeps you informed about your precise departure gate, any changes to flight schedules, and the location for baggage claim, ensuring a smoother travel experience. With Sam by your side, you can travel with confidence, knowing that your itinerary is in capable hands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ASI PMS Yes 
Accom Click Yes 
Check-Inn PMS Yes 
Felix Yes 
GIATA Yes 
Hostel Mate Yes 
Profitroom Booking Engine Yes 
Tashi Yes 

Integrations

ASI PMS No 
Accom Click No 
Check-Inn PMS No 
Felix No 
GIATA No 
Hostel Mate No 
Profitroom Booking Engine No 
Tashi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ctrip

Founded

1999

Country

China

Website

pages.ctrip.com/public/ctripab/abctrip.htm

Vendor Details

Company Name

FCM GLOBAL

Website

www.fcmtravel.com

Product Features

Product Features

Travel Management

Approval Workflow No 
Expense Reporting No 
Mobile Access No 
Policy Management No 
Profile Management No 
Reminders No 
Restriction Management No 
Travel Booking No 
Travel Planning No 

Alternatives

Alternatives

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