Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.
Description
Recognizing that it's not always feasible to manage or access business travel services from a desk, we prioritize the creation of technology that optimizes the travel experience for users on the go. Enter our innovative mobile application, the Smart Assistant for Mobile, or Sam for short, which is a pioneering solution in the industry. This AI-powered travel assistant fits neatly into your pocket, and clients have noted its transformative impact, with many claiming it has "saved" them during their journeys. Designed to be user-friendly, Sam utilizes a chatbot interface that feels as familiar as chatting on platforms like Facebook Messenger or WhatsApp. Whether you're navigating your way through a busy airport or attending meetings in a new city, Sam is equipped to manage everything from booking flights, hotels, and ground transportation, to providing real-time updates on weather conditions to help you pack appropriately. Additionally, it keeps you informed about your precise departure gate, any changes to flight schedules, and the location for baggage claim, ensuring a smoother travel experience. With Sam by your side, you can travel with confidence, knowing that your itinerary is in capable hands.
API Access
Has API
No
API Access
Has API
No
Integrations
ASI PMS
Yes
Accom Click
Yes
Check-Inn PMS
Yes
Felix
Yes
GIATA
Yes
Hostel Mate
Yes
Profitroom Booking Engine
Yes
Tashi
Yes
Integrations
ASI PMS
No
Accom Click
No
Check-Inn PMS
No
Felix
No
GIATA
No
Hostel Mate
No
Profitroom Booking Engine
No
Tashi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ctrip
Founded
1999
Country
China
Website
pages.ctrip.com/public/ctripab/abctrip.htm
Vendor Details
Company Name
FCM GLOBAL
Website
www.fcmtravel.com
Product Features
Product Features
Travel Management
Approval Workflow
No
Expense Reporting
No
Mobile Access
No
Policy Management
No
Profile Management
No
Reminders
No
Restriction Management
No
Travel Booking
No
Travel Planning
No