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Average Ratings 1 Rating
Description
For travelers from China and increasingly from various parts of the globe, Ctrip has established itself as a reliable travel booking platform. Through Ctrip, users can arrange an array of travel reservations, ranging from local activities and weekend getaways to international travel and business trips. The platform's extensive range of products and services caters to diverse preferences, including budget-friendly, luxury, personalized, and boutique options, which has attracted a steadily expanding user community both in China and abroad. Moreover, Ctrip has been proactive in enhancing its research and development efforts in artificial intelligence and cloud technology, investing significantly more in innovative solutions compared to many of its competitors worldwide. On the customer service front, Ctrip boasts a workforce of around 10,000 service agents globally and is supported by sophisticated deep neural network-powered customer service bots, all while offering assistance in 21 different languages. This combination of cutting-edge technology and a broad service offering ensures that Ctrip remains at the forefront of the travel industry.
Description
Born from a singular innovative concept aimed at empowering travelers, MakeMyTrip stands as a trailblazer in India’s digital travel sector. Established in 2000 by Deep Kalra, the platform was created to provide Indian travelers with the ability to make immediate bookings and access a wide array of travel options. Initially focusing on the travel market between the US and India, the company offered a selection of cost-effective products and services, all supported by advanced technology and 24/7 customer service. The growth of MakeMyTrip has been driven by the dedication and innovative spirit of its team, who have consistently tackled challenges with creativity and resolve. With unwavering commitment, the company has expanded its offerings, incorporating both online and offline services to cater to diverse traveler needs. By continuously adapting its technology and strategies, MakeMyTrip has positioned itself as a frontrunner in meeting the dynamic requirements of the global travel industry, firmly establishing its reputation as the premier online travel agency in India. As the travel landscape evolves, MakeMyTrip remains committed to enhancing the travel experience for its customers by integrating new features and services.
API Access
Has API
No
API Access
Has API
No
Integrations
Accom Click
Yes
Profitroom Booking Engine
Yes
ASI PMS
Yes
Check-Inn PMS
Yes
Felix
Yes
GIATA
Yes
Hostel Mate
Yes
HotelSimply
No
Rannkly
No
Tashi
Yes
Integrations
Accom Click
Yes
Profitroom Booking Engine
Yes
ASI PMS
No
Check-Inn PMS
No
Felix
No
GIATA
No
Hostel Mate
No
HotelSimply
Yes
Rannkly
Yes
Tashi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ctrip
Founded
1999
Country
China
Website
pages.ctrip.com/public/ctripab/abctrip.htm
Vendor Details
Company Name
MakeMyTrip
Founded
2000
Country
India
Website
www.makemytrip.com