Average Ratings 0 Ratings
Average Ratings 7 Ratings
Description
Csmart Telco CRM is a versatile, cloud-based solution designed to assist telecommunications companies—such as MNOs, MVNOs, MVNEs, FTTx, and enterprise connectivity providers—in streamlining the entire customer journey. This platform consolidates customer information from the lead-to-bill process, automates various workflows including sales, CPQ, orders, and notifications, and leverages AI for efficient ticketing and assignment, leading to quicker issue resolution.
Notable features include:
- A comprehensive product catalogue that allows for flexible bundling
- Detailed tracking of accounts, orders, and customer lifecycles
- Tailored workflows along with real-time reporting capabilities
- Automatic case assignments and approval processes
- Multi-channel communication for notifications
- Strategies for managing churn and implementing loyalty initiatives
By adhering to TM Forum ODA standards and utilizing Open APIs, Csmart Telco CRM not only enhances sales performance but also reduces time to market, improves customer satisfaction, and strengthens customer retention, all while ensuring secure, role-based access for users. This comprehensive approach makes it a crucial tool for telecom operators aiming to elevate their service delivery and customer engagement.
Description
Revaly helps subscription and recurring-revenue businesses stop losing money to failed transactions by transforming payment systems into revenue engines. Its AI-driven payment intelligence evaluates issuer signals and network behavior in real time to keep legitimate payments from failing. Instead of letting small errors or timing issues derail a customer’s purchase, Revaly corrects problems proactively before the user hits “pay.” When a payment does decline, the platform automatically determines the best moment and method to retry, using behavioral science to protect customer trust. Companies using Revaly see major increases in recovered revenue, improved profitability, and significantly reduced involuntary churn. The platform integrates with more than 100 billing, CRM, and payment tools, eliminating the need for operational changes. Performance metrics across retail, software, and media industries consistently show double-digit recovery improvements. Ultimately, Revaly gives businesses a predictable, scalable way to grow by ensuring their earned revenue successfully processes.
API Access
Has API
No
API Access
Has API
Yes
Integrations
29 Next
No
Aria
No
Chargebee
No
CodeClouds
No
Exigo
No
Fosdick Fulfillment
No
Keap
No
Kloudville
No
Konnektive
No
Maxio
No
Integrations
29 Next
Yes
Aria
Yes
Chargebee
Yes
CodeClouds
Yes
Exigo
Yes
Fosdick Fulfillment
Yes
Keap
Yes
Kloudville
Yes
Konnektive
Yes
Maxio
Yes
Pricing Details
Custom
Free Trial
No
Free Version
Yes
Pricing Details
Revaly’s pricing is customized to each business so you only pay in proportion to the value we create. Our model includes a flat platform fee plus a performance-based component, designed to align directly with your revenue outcomes.
We factor in elements like LTV, COGS, billing frequency, and your payment mix to ensure pricing is fair, predictable, and built for positive ROI on true gross margin. No guesswork, no surprises—just pricing that reflects your business and the results we deliver.
We factor in elements like LTV, COGS, billing frequency, and your payment mix to ensure pricing is fair, predictable, and built for positive ROI on true gross margin. No guesswork, no surprises—just pricing that reflects your business and the results we deliver.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Covalense Digital Solutions
Founded
2006
Country
India
Website
covalensedigital.com
Vendor Details
Company Name
Revaly
Founded
2017
Country
Canada
Website
www.revaly.co
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
Yes
Signature Capture
No
Subscription Management
Cancellation Management
No
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No