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features
design
support

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Description

Csmart CVM is an innovative platform powered by artificial intelligence, designed to help telecom operators and businesses enhance customer lifetime value through personalized and data-driven engagement strategies. By utilizing AI and machine learning analytics, as well as generative AI, it analyzes customer behavior, anticipates their needs, and provides customized promotions, loyalty incentives, and content delivery through various channels such as WhatsApp, email, and SMS. The platform boasts several key features: - Engaging rewards and gamification strategies to improve customer retention. - Omnichannel marketing campaigns that offer personalized deals. - Behavioral intelligence that allows for effective predictive targeting. - Campaign precision achieved through insights driven by AI. - Configurable loyalty programs tailored to meet individual customer requirements. With its ability to seamlessly integrate with existing CRM and BSS systems, Csmart CVM reshapes marketing efforts into a powerful revenue-generating engine, thereby enhancing customer engagement, lowering churn rates, and fostering sustainable business growth. Furthermore, this transformation not only increases profitability but also ensures that businesses remain competitive in an ever-evolving market landscape.

Description

Loyale, a cloud-based platform for customer loyalty, offers customizable reward schemes as well as automated marketing tools. The backoffice is simple to use, and a plug-and play app is available with all plans, even the free one. It can be integrated with your existing stacks, such as Shopify WooCommerce Lightspeed Mailchimp and more, to automate workflows. The software has advanced features like points, rewards and coupons. It also offers feedback forms, punch cards and VIP clients. Loyale is a marketing automation tool that allows businesses to run campaigns with high conversion rates and a great ROI. Segment customers by demographics or behavior. - Communicate to customers via push notifications, emails and posts. Schedule personalized automations that are triggered by a time or an action. - Create reports based on data in real-time to analyze and improve performance.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Lightspeed Retail No 
Lightspeed eCommerce No 
Mailchimp No 
Oracle MICROS POS No 
Shopify No 
WooCommerce No 

Integrations

Lightspeed Retail Yes 
Lightspeed eCommerce Yes 
Mailchimp Yes 
Oracle MICROS POS Yes 
Shopify Yes 
WooCommerce Yes 

Pricing Details

Custom
Free Trial No 
Free Version Yes 

Pricing Details

$76
No credit card is required for the free plan and the 30-day free trial.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Covalense Digital Solutions

Founded

2006

Country

India

Website

covalensedigital.com

Vendor Details

Company Name

Loyale

Founded

2018

Country

Malta

Website

loyale.io

Product Features

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Loyalty Management

CRM Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 
White Label Yes 

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Preferred Patron Loyalty Reviews

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Preferred Patron Loyalty, LLC