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Description
Csmart CVM is an innovative platform powered by artificial intelligence, designed to help telecom operators and businesses enhance customer lifetime value through personalized and data-driven engagement strategies. By utilizing AI and machine learning analytics, as well as generative AI, it analyzes customer behavior, anticipates their needs, and provides customized promotions, loyalty incentives, and content delivery through various channels such as WhatsApp, email, and SMS.
The platform boasts several key features:
- Engaging rewards and gamification strategies to improve customer retention.
- Omnichannel marketing campaigns that offer personalized deals.
- Behavioral intelligence that allows for effective predictive targeting.
- Campaign precision achieved through insights driven by AI.
- Configurable loyalty programs tailored to meet individual customer requirements.
With its ability to seamlessly integrate with existing CRM and BSS systems, Csmart CVM reshapes marketing efforts into a powerful revenue-generating engine, thereby enhancing customer engagement, lowering churn rates, and fostering sustainable business growth. Furthermore, this transformation not only increases profitability but also ensures that businesses remain competitive in an ever-evolving market landscape.
Description
DataCandy is a prominent North American company that offers customer engagement solutions, focusing on gift card and loyalty programs tailored for businesses in multiple sectors like retail, hospitality, and petroleum. Their secure and easy-to-navigate platform is utilized in numerous locations throughout Canada and the United States, catering to a diverse clientele that ranges from small businesses to large corporations. By providing tools to effectively manage customer loyalty and gift card initiatives, DataCandy enhances customer engagement and retention through strategies that are both personalized and informed by data. The company's forward-thinking methods empower businesses to cultivate deeper customer relationships, encouraging repeat transactions and fostering loyalty. As a result, DataCandy plays a vital role in helping businesses thrive in a competitive marketplace.
API Access
Has API
API Access
Has API
Integrations
Apple Pay
CakeMail
Clover
Cluster POS
Elavon
Fiserv
Google Pay
Kubera
MOBI
Magento
Integrations
Apple Pay
CakeMail
Clover
Cluster POS
Elavon
Fiserv
Google Pay
Kubera
MOBI
Magento
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$35/month/location
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Covalense Digital Solutions
Founded
2006
Country
India
Website
covalensedigital.com
Vendor Details
Company Name
DataCandy
Founded
2002
Country
Canada
Website
datacandy.com
Product Features
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label