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Description

Single pane-of glass to automate customers' IT operations Cruz Remote Monitoring and Management is designed for Managed IT Services Providers (MSPs). It allows them to remotely monitor and manage their IT infrastructure, networks and client endpoints from anywhere. Dorado allows you to remotely monitor and manage your environment from one console, whether you are an MSP looking to improve your business or a reseller/VAR trying to enter the MSP market. All this is available in an affordable, scalable, and easy-to-use solution. Dorado Software is a leader in resource management, performance monitoring, service orchestration software, and cloud operations automation across converged infrastructure fabrics. Dorado software helps IT professionals and operators monitor, configure and manage converged infrastructures (physical storage and virtual servers, networking devices, networking devices), virtualized functions and cloud services.

Description

Xyte is an innovative cloud-based platform that facilitates the lifecycle management and operations of various devices, including AV, UC, IoT, and smart building technologies, allowing organizations to effectively oversee, regulate, and automate expansive device fleets. This platform features comprehensive fleet management capabilities for both cloud-connected and locally networked devices, along with real-time monitoring and coordinated firmware updates. Additionally, Xyte employs AI-driven agents, utilizing the "Model Context Protocol" (MCP), to provide self-healing functionalities, automated troubleshooting, and expedited resolution of issues. Seamlessly integrating with current IT workflows, ticketing systems, and messaging applications, it also offers no-code APIs for easy connectivity to a wide range of vendors. With a focus on enterprise-grade security, a universal device API, and modular components, Xyte enhances operational effectiveness and security. Notably, its advantages encompass diminished downtime, reduced need for on-site visits or “truck rolls,” heightened efficiency for system integrators, manufacturers, and internal IT/AV/UC teams, capacity for smart building oversight, and robust remote support capabilities, ensuring a comprehensive solution for modern device management. As organizations increasingly adopt advanced technologies, Xyte stands out as a pivotal tool in optimizing device operations and management efficiency.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BrightSign No 
Crestron Fusion No 
Crestron XiO Cloud No 
Cruz Operations Center (CruzOC) Yes 
Cruz Software Lifecycle Orchestrator Yes 
Cruz Wireless Controller Yes 
CruzNow Yes 
Dell Technologies Cloud No 
Docusign No 
Domotz No 
Gmail No 
Jira No 
Logitech Capture No 
Model Context Protocol (MCP) No 
NETGEAR Insight No 
SAP Cloud Platform No 
Salesforce No 
Slack No 
Zendesk No 
Zoom No 

Integrations

BrightSign Yes 
Crestron Fusion Yes 
Crestron XiO Cloud Yes 
Cruz Operations Center (CruzOC) No 
Cruz Software Lifecycle Orchestrator No 
Cruz Wireless Controller No 
CruzNow No 
Dell Technologies Cloud Yes 
Docusign Yes 
Domotz Yes 
Gmail Yes 
Jira Yes 
Logitech Capture Yes 
Model Context Protocol (MCP) Yes 
NETGEAR Insight Yes 
SAP Cloud Platform Yes 
Salesforce Yes 
Slack Yes 
Zendesk Yes 
Zoom Yes 

Pricing Details

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Trial Yes 
Free Version No 

Pricing Details

$1.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dorado Software

Founded

1999

Country

United States

Website

resources.doradosoftware.com/cruz-rmm

Vendor Details

Company Name

Xyte

Founded

2019

Country

United States

Website

www.xyte.ai/

Product Features

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery Yes 
IT Asset Management Yes 
Impact Management No 
License Management Yes 
Performance Management Yes 
Relationship Mapping Yes 

Configuration Management

Access Control / Permissions Yes 
Application Deployment Yes 
Automated Provisioning Yes 
Infrastructure Automation Yes 
Node Management Yes 
Orchestration Yes 
Reporting Analytics / Visualization Yes 
Task Management Yes 

Data Center Management

Audit Trail Yes 
Behavior-Based Acceleration No 
Cross Reference System Yes 
Device Auto Discovery Yes 
Diagnostic Testing Yes 
Import / Export Data Yes 
JCL Management Yes 
Multi-Platform Yes 
Multi-User Yes 
Power Management No 
Sarbanes-Oxley Compliance Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring No 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

Network Mapping

Color Codes / Icons Yes 
Compliance Management Yes 
Device Auto Discovery Yes 
Hierarchical Mapping Yes 
Location-Based Mapping No 
Map Exporting Yes 
On-Demand Mapping Yes 
Reporting/Analytics Yes 
Self-Updating Maps Yes 
Web Traffic Reporting No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting Yes 
Change Management Yes 
Configuration Management Yes 
Connectivity Management Yes 
Data Visualization Yes 
Historical Audit Yes 
Mobile Network Troubleshooting Yes 
Network Analysis Yes 
Network Monitoring Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

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