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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.

Description

Effectively managing returning customers and noting their preferences is key to customer retention. Documenting food allergies, special occasions, and birthdays can greatly enhance their experience. By personalizing interactions, such as greeting them with their nickname, you create an atmosphere where customers feel valued. Reservations form the backbone of your establishment, which is why iMagic Restaurant Reservation simplifies the process: just tap to make a reservation, input guest details, select an available table, and you're all set! This system is designed to be not only efficient but also incredibly user-friendly. Regardless of your current tasks, you can effortlessly make new reservations. Having a quick overview of upcoming arrivals is essential for efficiently managing guest bookings. Wasting time is the last thing you want in a busy environment! Our innovative View Reservations feature allows you to quickly see who is coming, their expected arrival times, and the tables they have reserved, ensuring you stay organized and prepared for each guest.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Squirrel POS Yes 

Integrations

Squirrel POS No 

Pricing Details

Free
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

QSR Automations

Country

United States

Website

qsrautomations.com/connectsmart-host/

Vendor Details

Company Name

iMagic Software

Country

Australia

Website

www.imagicsoftware.biz/#iMagicRestaurantReservation

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management No 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Alternatives

Alternatives

Bzz Reviews

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Bzz Order Tracking Limited