Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.

Description

Resengo is a state-of-the-art communication and reservation system for restaurants. Resengo allows you to maximize the occupancy in and between your restaurants, reduce no-shows risks and provide personal communication to your guests. Resengo is used by more than 4000 restaurants, from small bistros to high-volume restaurants to three-star restaurants. Your restaurant will be listed on our consumer resengo platform, which allows users to search restaurants based upon real-time availability and a objective, restaurant-centric review system powered only by real guests.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Lightspeed Retail No 
Mailchimp No 
Mews No 
Mollie No 
MplusKASSA No 
Squirrel POS Yes 
Trivec No 
unTill No 

Integrations

Lightspeed Retail Yes 
Mailchimp Yes 
Mews Yes 
Mollie Yes 
MplusKASSA Yes 
Squirrel POS No 
Trivec Yes 
unTill Yes 

Pricing Details

Free
Free Trial No 
Free Version No 

Pricing Details

€49/month
Essential : € 49/month
Professional: € 99/month
Ultimate: € 199/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

QSR Automations

Country

United States

Website

qsrautomations.com/connectsmart-host/

Vendor Details

Company Name

Resengo

Founded

2003

Country

Belgium

Website

pro.resengo.com

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory Yes 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

Alternatives

Alternatives

Bzz Reviews

Bzz

Bzz Order Tracking Limited