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Description
Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.
Description
Now Book It is a complete restaurant management platform built to help hospitality businesses operate more efficiently. From online reservations and table management to guest CRM, waitlists, gift cards, reporting, and AI-powered phone reservations, everything works together in one connected platform. Trusted by restaurants, cafés, pubs, wineries, breweries, hotels, and event venues across Australia, New Zealand, Canada, and the United States, Now Book It empowers venues to deliver seamless guest experiences while maximising operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Aloha Cloud by NCR Voyix
No
Bepoz Point of Sale
No
Bossii
No
Facebook
No
Function Tracker
No
H&L POS
No
Impos Point of Sale
No
Lightspeed Retail
No
Oracle MICROS POS
No
OrderMate
No
Integrations
Aloha Cloud by NCR Voyix
Yes
Bepoz Point of Sale
Yes
Bossii
Yes
Facebook
Yes
Function Tracker
Yes
H&L POS
Yes
Impos Point of Sale
Yes
Lightspeed Retail
Yes
Oracle MICROS POS
Yes
OrderMate
Yes
Pricing Details
Free
Free Trial
No
Free Version
No
Pricing Details
Now Book It offers flexible pricing tailored to your venue's size, requirements, and operational needs. Contact our team for a personalised quote.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
QSR Automations
Country
United States
Website
qsrautomations.com/connectsmart-host/
Vendor Details
Company Name
Now Book It
Founded
2015
Country
Australia, New Zealand, Canada, United States of America
Website
www.nowbookit.com
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No
Product Features
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
No
Third Party Booking
No
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
Yes
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
Yes
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
