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Average Ratings 2 Ratings

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support

Description

Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.

Description

Our platform is feature-rich and allows you to spend more time creating exceptional guest experiences, while your restaurant runs on autopilot. Your staff will achieve their goals with table management. Your staff will be able to fill more of their floor, manage and control the guest flow, and save time trying to keep up with everything. You can see your restaurant through powerful tools such as a timeline, grid, floor, and list. These tools are designed to make it easier for you to become more efficient. You can easily prevent double bookings, overflow, and issues with kitchen capacity so that service runs smoothly every time. It is now normal to keep your capacity at the top. Easy volume capping and pacing tools make it easy to fill your tables with guests. Smart in-app suggestions will help you optimize seating. Eat App analyzes your availability to automatically fill your restaurant to maximize your revenue.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix No 
Avaya Aura No 
Checkout.com No 
Genesys Cloud CX No 
Heartland Restaurant No 
Heartland Retail No 
Maitre'D POS No 
NorthStar No 
Oracle MICROS POS No 
PAR POS No 
POSitouch No 
Painapo No 
Squirrel POS Yes 
Stripe No 

Integrations

Aloha Cloud by NCR Voyix Yes 
Avaya Aura Yes 
Checkout.com Yes 
Genesys Cloud CX Yes 
Heartland Restaurant Yes 
Heartland Retail Yes 
Maitre'D POS Yes 
NorthStar Yes 
Oracle MICROS POS Yes 
PAR POS Yes 
POSitouch Yes 
Painapo Yes 
Squirrel POS No 
Stripe Yes 

Pricing Details

Free
Free Trial No 
Free Version No 

Pricing Details

$0/month
Free Plan: $0/month
Starter Plan: $49/month
Basic Plan: $119/month
Pro Plan: $209/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

QSR Automations

Country

United States

Website

qsrautomations.com/connectsmart-host/

Vendor Details

Company Name

Eat App

Founded

2015

Country

United Arab Emirates

Website

restaurant.eatapp.co

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory No 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations Yes 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

Alternatives

Alternatives

Bzz Reviews

Bzz

Bzz Order Tracking Limited