Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The comprehensive product offering encompasses a completely adaptable widget along with booking flow websites, an agent booking system, and a powerful back-office solution. It is particularly beneficial for agencies engaged in online marketing efforts, providing search and booking functionalities directly on their websites, a uniform platform for agents to handle customer service, and a back-office system for overseeing cruise bookings, revenue management, and customer relationship management. Furthermore, this solution includes a complete array of reporting tools and modules designed for effectively managing group inventory and optimizing revenue. This versatility makes it an invaluable resource for agencies aiming to enhance their operational efficiency and customer engagement.
Description
Mercury Office is an advanced travel agency database meticulously crafted with the needs of travel agents at its core. Front office personnel will find it remarkably straightforward to establish customer booking files, monitor payments, and dispatch welcome home letters. At the same time, back office teams can efficiently oversee supplier payments, manage bank reconciliations, process staff salaries, and analyze the company's profitability. One standout aspect of Mercury Office is its entirely web-based platform, which ensures accessibility from any location around the globe while safeguarding your data with top-notch security. This system has been developed in collaboration with actual front office travel agents, ensuring that every component of Mercury is user-friendly. Additionally, its robust reporting engine equips back office administrators with all the tools necessary for tasks ranging from reconciliation to managing supplier payments, facilitating a seamless administrative experience. Ultimately, Mercury Office enhances operational efficiency, allowing travel agencies to focus more on serving their clients effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$65 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
TravTech
Founded
2001
Country
United States
Website
www.travtech.com
Vendor Details
Company Name
Ease Technology
Founded
2004
Country
United Kingdom
Website
www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
No
Promotions Management
No
Quote Management
Yes
Reservations Management
Yes
Vendor Management
No
Website Management
No
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
Product Features
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
Yes
Marketing Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
Yes