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Description
CrowsNest provides robust data protection through its innovative real-time data insight platform, specifically designed to safeguard against data exfiltration. As a pioneering solution in the realm of real-time data security analytics, it offers instantaneous visibility into the flow, utilization, and modifications of your organization's data, ensuring its safety from theft and misuse. By monitoring incoming data, data actively traversing the network, and data exiting the environment, CrowsNest continuously tracks data activities. Any irregularities prompt alerts that are sent to the CrowsNest console or your existing SIEM solution. Security personnel gain a comprehensive "chain of custody" report, detailing the specific individuals involved, as well as the time, location, and methods of content access, alteration, or distribution. Serving as an enhancement to your current security infrastructure, CrowsNest allows for effective data protection without necessitating additional security personnel. Employing advanced data payload inspection and proactive machine learning techniques, CrowsNest adeptly identifies, examines, and monitors files as they traverse the network, ensuring that data security is both efficient and comprehensive. With its focus on real-time analytics, CrowsNest not only fortifies your data defenses but also streamlines the security management process.
Description
NestDesk is a comprehensive customer service software designed specifically for Shopify retailers. It enables businesses to provide exceptional support while maximizing sales opportunities stemming from customer interactions. With NestDesk, managing communications across various channels is seamless, allowing you to access customer profiles and order histories all in one centralized location. There’s no need to toggle between numerous tabs, as you can create and modify Shopify orders and send checkout links directly from the NestDesk platform. Enhance your support efficiency and elevate customer satisfaction with valuable tools like macro responses, tagging, automatic assignment, and private notes. Additionally, NestDesk provides essential metrics and actionable insights that empower you to make informed business decisions that drive growth. By streamlining customer interactions, NestDesk ultimately helps businesses thrive in a competitive market.
API Access
Has API
API Access
Has API
Integrations
Facebook Messenger
Shopify
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Flying Cloud
Founded
2014
Country
United States
Website
www.flyingcloudtech.com/products/crowsnest/
Vendor Details
Company Name
NestScale
Founded
2022
Country
Singapore
Website
nestscale.com
Product Features
Data Governance
Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
