Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CFM is a robust software solution designed for the trucking industry, enhancing productivity, lowering expenses, and elevating customer service, which together provide your business with a significant competitive advantage. The automated, color-coded dispatch system simplifies the management of shipments and the updating of records. You can customize and sort the dispatch screen instantly according to your specific dispatching needs. Customers receive real-time updates on shipment statuses as they occur in the dispatch process, accessible through web-tracking or EDI. The system's automatic rating of tariffs and accessorials streamlines billing processes, resulting in quicker invoicing and improved cash flow. Comprehensive reporting features, including metrics on on-time deliveries, sales analysis, and driver performance, offer valuable insights to facilitate necessary business adjustments. Additionally, the integrated accounts receivable functionality allows for monitoring of short-pays and alerts you when clients exceed their credit limits, ensuring better financial management for your operations. This multifaceted approach not only boosts efficiency but also fosters stronger customer relationships.

Description

From a customer portal to efficient dispatch management, bulk invoicing, online payments, driver settlements, tracking, AI-assisted routing, and beyond, your customers can seamlessly place new orders via the portal, which are immediately visible on the dispatcher’s screen, eliminating the need for phone calls. The dispatcher’s station oversees and optimizes the essential delivery workflow, ensuring precise scheduling and monitoring of high-value packages in transit. Additionally, drivers utilize mobile applications that relay navigation details back to the office to track delivery milestones and provide final proof of delivery. With features like driver tracking and Service Level Monitors, dispatchers can select the nearest driver to skillfully navigate through congested traffic areas, ensuring timely arrivals. This comprehensive system not only streamlines operations but also enhances overall customer satisfaction through its efficiency and reliability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Crown Data Systems

Founded

1997

Country

United States

Website

www.crowndatasystems.com/products/crown-freight-manager.html

Vendor Details

Company Name

Qualikom Canada

Country

Canada

Website

qualikom.com

Product Features

Trucking

Billing & Invoicing No 
Customer Database No 
Dispatch Management Yes 
Driver Management Yes 
Driver Settlements No 
Fuel Card Management No 
Fuel Management No 
Load Optimization No 
Maintenance Management No 
Mileage Tracking No 
Quote Management No 
Quotes/Estimates Yes 
Recruiting Management No 
Routing No 
Scheduling No 
Trip Logs No 
Vehicle Management Yes 
Vehicle Tracking No 

Product Features

Courier

Barcode Support Yes 
Billing & Invoicing Yes 
Compensation Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing Yes 
Order Entry Yes 
Routing Yes 
Scheduling Yes 

Alternatives

Alternatives

Detrack Reviews

Detrack

Detrack Systems
Strategy Live Reviews

Strategy Live

Strategy Systems
TruckLogics Reviews

TruckLogics

Span Enterprises
TMS Dispatch Reviews

TMS Dispatch

TMS Digital
Xcelerator Reviews

Xcelerator

Key Software Systems
MyDispatch Reviews

MyDispatch

Automated Digital Offices