Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CFM is a robust software solution designed for the trucking industry, enhancing productivity, lowering expenses, and elevating customer service, which together provide your business with a significant competitive advantage. The automated, color-coded dispatch system simplifies the management of shipments and the updating of records. You can customize and sort the dispatch screen instantly according to your specific dispatching needs. Customers receive real-time updates on shipment statuses as they occur in the dispatch process, accessible through web-tracking or EDI. The system's automatic rating of tariffs and accessorials streamlines billing processes, resulting in quicker invoicing and improved cash flow. Comprehensive reporting features, including metrics on on-time deliveries, sales analysis, and driver performance, offer valuable insights to facilitate necessary business adjustments. Additionally, the integrated accounts receivable functionality allows for monitoring of short-pays and alerts you when clients exceed their credit limits, ensuring better financial management for your operations. This multifaceted approach not only boosts efficiency but also fosters stronger customer relationships.
Description
From a customer portal to efficient dispatch management, bulk invoicing, online payments, driver settlements, tracking, AI-assisted routing, and beyond, your customers can seamlessly place new orders via the portal, which are immediately visible on the dispatcher’s screen, eliminating the need for phone calls. The dispatcher’s station oversees and optimizes the essential delivery workflow, ensuring precise scheduling and monitoring of high-value packages in transit. Additionally, drivers utilize mobile applications that relay navigation details back to the office to track delivery milestones and provide final proof of delivery. With features like driver tracking and Service Level Monitors, dispatchers can select the nearest driver to skillfully navigate through congested traffic areas, ensuring timely arrivals. This comprehensive system not only streamlines operations but also enhances overall customer satisfaction through its efficiency and reliability.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Crown Data Systems
Founded
1997
Country
United States
Website
www.crowndatasystems.com/products/crown-freight-manager.html
Vendor Details
Company Name
Qualikom Canada
Country
Canada
Website
qualikom.com
Product Features
Trucking
Billing & Invoicing
No
Customer Database
No
Dispatch Management
Yes
Driver Management
Yes
Driver Settlements
No
Fuel Card Management
No
Fuel Management
No
Load Optimization
No
Maintenance Management
No
Mileage Tracking
No
Quote Management
No
Quotes/Estimates
Yes
Recruiting Management
No
Routing
No
Scheduling
No
Trip Logs
No
Vehicle Management
Yes
Vehicle Tracking
No
Product Features
Courier
Barcode Support
Yes
Billing & Invoicing
Yes
Compensation Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Job Assignment Management
Yes
Label Printing
Yes
Order Entry
Yes
Routing
Yes
Scheduling
Yes