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Description

Keep your social media organized by accessing all your accounts from one centralized dashboard. Comprehensive reports enable you to grasp the overall trends while also allowing you to dive into specific details. Gain insights into how you measure up against competitors with our comparative analysis tools. Effortlessly export your findings to various formats such as spreadsheets (Excel/CSV) or images (PNG). These detailed reports are designed to help you better understand your audience, enhancing your engagement strategies. If you need to prepare a presentation or a report, you can swiftly download any graph as an image for use in PowerPoint or Keynote. Monitor essential metrics for your business, including Page Likes, Engagement Rates, and Negative Feedback, with access to over 100 diverse reports. Craft a compelling narrative for your CEO or client using visualizations that effectively communicate the insights. Should you wish to analyze the reasons behind specific outcomes, you can dig deeper into the data to pinpoint the factors influencing your social media performance. This holistic approach not only streamlines your workflow but also empowers better decision-making based on data-driven insights.

Description

Introducing a comprehensive platform designed for all aspects of digital customer interactions, specifically engineered to eliminate silos within organizations. Each day, numerous leading enterprises across the globe utilize Sprinklr to effectively manage their marketing, advertising, research, customer care, and consumer engagement across an impressive array of 23 social media channels, 11 messaging platforms, chat, SMS, and email. Transitioning from disjointed solutions to a cohesive platform offers numerous advantages, including enhanced collaboration among teams and channels, complemented by an integrated perspective of customers, context, and content to deliver superior experiences. Additionally, tap into valuable market, customer, and competitive insights, allowing for immediate and informed action. Gain an accurate, real-time understanding of essential brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, rather than relying on mere guesses about your brand's equity. This strategic shift not only optimizes customer engagement but also fosters stronger relationships that are built on informed decisions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aprimo
Automat Conversational Marketing
Bitly
Bryj
CELUM
Chattermill
HubSpot Marketing Hub
LinkedIn
MSIGHTS
Mailchimp
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Radiance Labs
Salesforce Service Cloud
Shopify
Snapchat
StepFunction
X (Twitter)
X Ads (Twitter Ads)
Zendesk

Integrations

Aprimo
Automat Conversational Marketing
Bitly
Bryj
CELUM
Chattermill
HubSpot Marketing Hub
LinkedIn
MSIGHTS
Mailchimp
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Radiance Labs
Salesforce Service Cloud
Shopify
Snapchat
StepFunction
X (Twitter)
X Ads (Twitter Ads)
Zendesk

Pricing Details

$44 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crowdbabble

Country

Canada

Website

www.crowdbabble.com

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com

Product Features

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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