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features
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support

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Description

Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.

Description

We specialize in developing impactful loyalty programs and immersive customer experiences for top brands around the globe. Our Loyalty Cloud platform is designed to enhance your program whether it's online, in-store, or across various channels. This comprehensive loyalty SaaS solution empowers you to create and oversee your loyalty initiatives seamlessly. Whether you are launching a new program or revitalizing an existing one, Loyalty Cloud enables you to reward, engage, and gain insights into your customers like never before. Our customizable services allow you to tailor your options to suit your specific business requirements. Whether you seek a standalone loyalty service or an extensive program, m—wise is ready to assist. It’s imperative to have a loyalty concept that not only meets but surpasses expectations, captivating your customers while aligning with your brand's identity. This is why we begin by thoroughly understanding your objectives and crafting a clear strategy. Subsequently, we guide you toward the ideal concept tailored for your customer demographic and business model. With our support, you can advance with complete assurance that a top-tier loyalty program is on the horizon, ready to elevate your customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Magento
Mailchimp
Notificare
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Tableau
X (Twitter)
Zendesk
dotdigital Engagement Cloud

Integrations

Salesforce
Bazaarvoice
Bronto Marketing Platform
Facebook
Instagram
Magento
Mailchimp
Notificare
Oracle Audience Segmentation
Oracle Cloud CX
Oracle Digital Assistant
Oracle Marketing
Tableau
X (Twitter)
Zendesk
dotdigital Engagement Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/marketing/customer-loyalty/

Vendor Details

Company Name

m-wise

Founded

2000

Country

Netherlands

Website

m-wise.eu/

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Alternatives

Alternatives

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