Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.
Description
Place orders through our website or by phone for both delivery and pickup options. Create customizable Bundles, Specials, and Meals tailored to your preferences. Utilize integrated upselling features to enhance your revenue potential. Our seamless integration with the Kitchen Display System ensures that the freshest meals are prepared at optimal times. You have the opportunity to incorporate our "Front End" order management system into your current setup, allowing you to take advantage of Touchpoint while maintaining your existing reporting and integrations. Assign specific roles to your staff, set their hourly wages, and enable them to clock into the tip pool with ease. Access comprehensive reports on wages and tips, allowing you to make informed decisions about staffing levels as needed. Enhance the efficiency, enjoyment, and safety of your Drive Thru service with the Touchpoint POS Drive Thru system. Implement Line Busters to accelerate service and send SMS payment links to minimize contact. With Touchpoint Point of Sale Tools, you can make detailed comparisons across various metrics. Additionally, we monitor and assess employee performance to ensure your team is meeting expectations. This holistic approach empowers you to optimize every aspect of your operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Bazaarvoice
Yes
Bronto Marketing Platform
Yes
Facebook
Yes
Instagram
Yes
Oracle Audience Segmentation
Yes
Oracle Cloud CX
Yes
Oracle Digital Assistant
Yes
Oracle Marketing
Yes
Salesforce
Yes
X (Twitter)
Yes
Integrations
Bazaarvoice
No
Bronto Marketing Platform
No
Facebook
No
Instagram
No
Oracle Audience Segmentation
No
Oracle Cloud CX
No
Oracle Digital Assistant
No
Oracle Marketing
No
Salesforce
No
X (Twitter)
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$399 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/marketing/customer-loyalty/
Vendor Details
Company Name
TouchpointPlus.com
Founded
2013
Country
United States
Website
www.touchpointplus.com
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
No