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Description
Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.
Description
TRIFFT delivers enterprise-grade loyalty toretailers with a complete and ready-to-roll-out toolkit. The platform supports all modern loyalty mechanics and features, while helping businesses save time and money on customer acquisition, expediting revenue growth, and increasing their profits.
TRIFFT customers can easily implement and carry out all aspects of what a great club experience needs to look and feel like, all while being designed to attract new customers and retain its current members. The entire experience is branded to each retailer, making every customer feel even more at home with their business.
API Access
Has API
No
API Access
Has API
No
Integrations
Bazaarvoice
Yes
Bloomreach
No
Bronto Marketing Platform
Yes
Facebook
Yes
Firebase
No
Instagram
Yes
Mailchimp
No
Mailgun
No
Microsoft Power BI
No
Oracle Audience Segmentation
Yes
Integrations
Bazaarvoice
No
Bloomreach
Yes
Bronto Marketing Platform
No
Facebook
No
Firebase
Yes
Instagram
No
Mailchimp
Yes
Mailgun
Yes
Microsoft Power BI
Yes
Oracle Audience Segmentation
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Usage-based
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/marketing/customer-loyalty/
Vendor Details
Company Name
TRIFFT Loyalty Cloud
Founded
2017
Country
Czech Republic
Website
www.trifft.io
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
White Label
No
