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Description

Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.

Description

NeoDay is an innovative platform that leverages artificial intelligence to enhance customer engagement and loyalty, significantly boosting both revenue and profits through tailored, data-informed loyalty and gamification initiatives. Endorsed by major brands such as Tesco, Heineken, and Texaco, NeoDay supports expansive loyalty frameworks that cater to millions of users globally. The campaigns developed using NeoDay's tools have led Tesco and Magneds to secure accolades for Best Loyalty Program in Retail Worldwide and Best Short-Term Loyalty Initiative in Retail Worldwide at the International Loyalty Awards 2025. Offering a comprehensive, AI-driven solution in Loyalty (including Points, Tiers, Customer Card, and Reward Shop) and engaging Gamified Experiences (like Win Promotions and Games), NeoDay is designed to elevate your business to new heights. Its modular architecture provides remarkable adaptability, featuring a ready-to-use front end (SDK, Web & App) and a user-friendly back end (No Code), all supported by a versatile cloud infrastructure. Our mission is to enable retailers and consumer brands to transform loyalty into a sustainable engine for growth while fostering deeper connections with their customers. By harnessing the power of personalization and data analytics, businesses can create more meaningful interactions that drive customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bazaarvoice Yes 
Bronto Marketing Platform Yes 
Facebook Yes 
Instagram Yes 
Oracle Audience Segmentation Yes 
Oracle Cloud CX Yes 
Oracle Digital Assistant Yes 
Oracle Marketing Yes 
Salesforce Yes 
X (Twitter) Yes 
dotdigital Engagement Cloud Yes 

Integrations

Bazaarvoice No 
Bronto Marketing Platform No 
Facebook No 
Instagram No 
Oracle Audience Segmentation No 
Oracle Cloud CX No 
Oracle Digital Assistant No 
Oracle Marketing No 
Salesforce No 
X (Twitter) No 
dotdigital Engagement Cloud No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€4000/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/marketing/customer-loyalty/

Vendor Details

Company Name

NeoDay

Founded

2023

Country

The Netherlands

Website

neoday.com

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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