Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.
Description
One of the primary advantages for your brand lies in harnessing DATA to enhance the program's strategy and drive future enhancements. Implementing direct strategies not only aids in customer retention but also boosts their purchase frequency and facilitates incremental sales via cross-selling opportunities. By offering customers a straightforward, efficient, and convenient method, we enhance their appreciation for your value proposition, encouraging greater utilization of benefits and promoting our digital wallet and platform as essential tools. Establishing a new communication channel enables you to keep your brand present in customers’ minds through targeted messaging, which fosters positive emotions and strengthens brand positioning. Furthermore, our provided tools will empower your marketing team to prioritize engaging with participants and leveraging data insights, rather than being bogged down by operational and logistical tasks, ultimately leading to a more focused and effective marketing strategy. This shift allows for a more dynamic approach to customer engagement and relationship building, which is vital in today’s competitive market.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
No
Bazaarvoice
Yes
Bronto Marketing Platform
Yes
Facebook
Yes
Google Cloud Platform
No
Instagram
Yes
Microsoft Azure
No
Microsoft Dynamics 365
No
Oracle Audience Segmentation
Yes
Oracle Cloud CX
Yes
Integrations
Amazon Web Services (AWS)
Yes
Bazaarvoice
No
Bronto Marketing Platform
No
Facebook
No
Google Cloud Platform
Yes
Instagram
No
Microsoft Azure
Yes
Microsoft Dynamics 365
Yes
Oracle Audience Segmentation
No
Oracle Cloud CX
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/marketing/customer-loyalty/
Vendor Details
Company Name
Loymark
Founded
1990
Country
Costa Rica
Website
loymark.com/en/kenuu
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Product Features
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No