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Description

Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.

Description

One of the primary advantages for your brand lies in harnessing DATA to enhance the program's strategy and drive future enhancements. Implementing direct strategies not only aids in customer retention but also boosts their purchase frequency and facilitates incremental sales via cross-selling opportunities. By offering customers a straightforward, efficient, and convenient method, we enhance their appreciation for your value proposition, encouraging greater utilization of benefits and promoting our digital wallet and platform as essential tools. Establishing a new communication channel enables you to keep your brand present in customers’ minds through targeted messaging, which fosters positive emotions and strengthens brand positioning. Furthermore, our provided tools will empower your marketing team to prioritize engaging with participants and leveraging data insights, rather than being bogged down by operational and logistical tasks, ultimately leading to a more focused and effective marketing strategy. This shift allows for a more dynamic approach to customer engagement and relationship building, which is vital in today’s competitive market.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Bazaarvoice Yes 
Bronto Marketing Platform Yes 
Facebook Yes 
Google Cloud Platform No 
Instagram Yes 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Oracle Audience Segmentation Yes 
Oracle Cloud CX Yes 
Oracle Digital Assistant Yes 
Oracle Marketing Yes 
Progress Sitefinity No 
Salesforce Yes 
Visual Studio No 
X (Twitter) Yes 
dotdigital Engagement Cloud Yes 

Integrations

Amazon Web Services (AWS) Yes 
Bazaarvoice No 
Bronto Marketing Platform No 
Facebook No 
Google Cloud Platform Yes 
Instagram No 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Oracle Audience Segmentation No 
Oracle Cloud CX No 
Oracle Digital Assistant No 
Oracle Marketing No 
Progress Sitefinity Yes 
Salesforce No 
Visual Studio Yes 
X (Twitter) No 
dotdigital Engagement Cloud No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/marketing/customer-loyalty/

Vendor Details

Company Name

Loymark

Founded

1990

Country

Costa Rica

Website

loymark.com/en/kenuu

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives