Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.
Description
We simplify the process of tailoring your customers' financial experiences. Cyder enhances financial institutions by creating customized loyalty programs that gather data for marketing in an ethical manner. This user-friendly and adaptable loyalty initiative rewards customers for their routine banking activities and interactions with partner brands. Additionally, we offer a bespoke browser extension designed to safeguard your customers' privacy while incentivizing them for sharing their information. Cyder operates as a robust flywheel that enhances customer experience and interaction, all while delivering exceptional insights to you. Members can enjoy complimentary access to a loyalty program and browser tools that assist them while shopping and browsing online. Join your customers on their online purchasing journeys, providing support in the background. With the data collected being ethically sourced from users who voluntarily share it for rewards, you gain comprehensive insights into each individual customer. This innovative approach not only fosters trust but also cultivates long-term relationships with your clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
Bazaarvoice
Yes
Bronto Marketing Platform
Yes
Facebook
Yes
Instagram
Yes
Oracle Audience Segmentation
Yes
Oracle Cloud CX
Yes
Oracle Digital Assistant
Yes
Oracle Marketing
Yes
Salesforce
Yes
X (Twitter)
Yes
Integrations
Bazaarvoice
No
Bronto Marketing Platform
No
Facebook
No
Instagram
No
Oracle Audience Segmentation
No
Oracle Cloud CX
No
Oracle Digital Assistant
No
Oracle Marketing
No
Salesforce
No
X (Twitter)
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/marketing/customer-loyalty/
Vendor Details
Company Name
Cyder
Founded
2022
Country
United States
Website
www.getcyder.com
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Loyalty Management
CRM
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
White Label
No