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Description
Facilities Departments are tasked with the essential functions of capturing, monitoring, and overseeing service requests along with ongoing maintenance activities. It's crucial to evaluate metrics such as time spent, materials utilized, and associated expenses. Moreover, the challenge of monitoring equipment usage and assessing staff performance to uphold service standards is significant. To address these needs, Crow Canyon’s Office 365 & SharePoint Work Order Tracking System offers a streamlined and effective approach for managing facilities-related requests and work orders. Employees can submit their requests through multiple channels, including phone, email, web portals, SharePoint, and Office 365. Each request is directed to the appropriate team or individual for assignment and resolution of the work order. Additionally, work orders and equipment can be associated with pertinent forms, policies, and documentation for easy access. This system empowers teams to track time, log costs, maintain work records, and stay updated on status changes throughout the workflow. Furthermore, the comprehensive reporting tools allow for real-time insights as well as historical analysis of work order and maintenance information, enhancing overall operational efficiency. By utilizing such a system, Facilities Departments can optimize their workflows and improve service delivery.
Description
With over three decades of experience serving various communities throughout the United States, we are well aware of the obstacles that healthcare systems encounter. Our commitment is to deliver care that not only meets but surpasses both facility standards and the criteria set by accreditation bodies. Customers of HealthTronics benefit from an array of state-of-the-art technology, which minimizes the need for significant capital investments in equipment, alleviates worries about technological obsolescence, and reduces costs associated with maintenance, storage, and excess staffing. We operate the largest fleet of mobile specialty vehicles, expertly designed for the safe and secure transport of surgical equipment rentals. These vehicles, along with their equipment, are serviced by a team of strategically located engineers. Additionally, our expansive 50,000-square-foot maintenance facility in Austin, Texas, supports more extensive repairs and refurbishment needs for our equipment. HealthTronics boasts a national network of staff and resources that guarantees consistent service delivery. Ultimately, our dedication to innovation and reliability sets us apart in the healthcare sector, as we strive to enhance patient care and streamline operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Crow Canyon Software
Founded
1999
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/sharepoint-work-order-tracking-system/
Vendor Details
Company Name
HealthTronics
Founded
2003
Country
United States
Website
www.healthtronics.com/hospital-systems/
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No
Product Features
Electronic Medical Records (EMR)
Appointment Management
Yes
Charting
No
Compliance Tracking
Yes
E-Prescribing
Yes
E/M Coding
Yes
HIPAA Compliant
Yes
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
Yes
Patient Portal
Yes
Self Service Portal
Yes
Voice Recognition
Yes
