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Description
Facilities Departments are tasked with the essential functions of capturing, monitoring, and overseeing service requests along with ongoing maintenance activities. It's crucial to evaluate metrics such as time spent, materials utilized, and associated expenses. Moreover, the challenge of monitoring equipment usage and assessing staff performance to uphold service standards is significant. To address these needs, Crow Canyon’s Office 365 & SharePoint Work Order Tracking System offers a streamlined and effective approach for managing facilities-related requests and work orders. Employees can submit their requests through multiple channels, including phone, email, web portals, SharePoint, and Office 365. Each request is directed to the appropriate team or individual for assignment and resolution of the work order. Additionally, work orders and equipment can be associated with pertinent forms, policies, and documentation for easy access. This system empowers teams to track time, log costs, maintain work records, and stay updated on status changes throughout the workflow. Furthermore, the comprehensive reporting tools allow for real-time insights as well as historical analysis of work order and maintenance information, enhancing overall operational efficiency. By utilizing such a system, Facilities Departments can optimize their workflows and improve service delivery.
Description
The Integrated Facilities & Asset Management System (iFAMS) stands out as a user-friendly and all-encompassing solution for facilities and asset management, allowing users to maintain full control without requiring any programming or database skills. With the help of MicroWest's cutting-edge methodologies, you can easily tailor the application through intuitive drag-and-drop features, report creation tools, and more. iFAMS seamlessly connects various elements such as Assets, Service Requests, Labor, Service Contractors, Maintenance, Refrigerant Tracking, Key Management, Tenants, Parts Inventory, Purchase Orders, Vendors, and Budget Accounts among others. Its design prioritizes the provision of comprehensive activity history data, empowering you to effectively track, plan, and oversee your facility operations. As you create Purchase Orders, you can swiftly add Parts and Vendors, or utilize parts directly in Work Orders. Moreover, the screen changer allows you to customize data entry screens for each employee, addressing their specific requirements to enhance efficiency. This flexibility ensures that iFAMS can adapt to the evolving needs of your organization effortlessly.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Crow Canyon Software
Founded
1999
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/sharepoint-work-order-tracking-system/
Vendor Details
Company Name
MicroWest Software Systems
Founded
1984
Country
United States
Website
www.microwestsoftware.com/products/ifams.stm
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Management
No
Job Costing
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Residential Properties
No
Routing
Yes
Scheduling
No
Work Order Management
Yes
Facility Management
Asset Management
Yes
Commercial Properties
No
Equipment Management
Yes
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
Yes
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
Yes
