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Description
Facilities Departments are tasked with the essential functions of capturing, monitoring, and overseeing service requests along with ongoing maintenance activities. It's crucial to evaluate metrics such as time spent, materials utilized, and associated expenses. Moreover, the challenge of monitoring equipment usage and assessing staff performance to uphold service standards is significant. To address these needs, Crow Canyon’s Office 365 & SharePoint Work Order Tracking System offers a streamlined and effective approach for managing facilities-related requests and work orders. Employees can submit their requests through multiple channels, including phone, email, web portals, SharePoint, and Office 365. Each request is directed to the appropriate team or individual for assignment and resolution of the work order. Additionally, work orders and equipment can be associated with pertinent forms, policies, and documentation for easy access. This system empowers teams to track time, log costs, maintain work records, and stay updated on status changes throughout the workflow. Furthermore, the comprehensive reporting tools allow for real-time insights as well as historical analysis of work order and maintenance information, enhancing overall operational efficiency. By utilizing such a system, Facilities Departments can optimize their workflows and improve service delivery.
Description
Work order management software that streamlines all aspects of your facility maintenance operations is essential for the dedicated individuals who ensure everything runs smoothly. This comprehensive solution provides everything necessary for effective and efficient work order management. Enhance communication within your team by providing real-time updates on the progress of each request. Achieve a work order response time of under 24 hours and cut the labor required for processing work orders by at least 50% within weeks. Tailor workflows based on the type of work order, whether it’s maintenance or IT-related, and according to specific issues or facilities. Centralize all system data in a secure, easily accessible platform that works on any web-enabled device. Effortlessly monitor labor hours, associated costs, inventory, and purchase expenses linked to each work order. Track your equipment using QR Codes for quick data access whenever needed. Maintain an accurate inventory of supplies and parts available across your facilities. Additionally, set up recurring tasks for thorough cleanings and inspections to enhance the longevity of your assets, ensuring they remain in optimal condition for years to come. This all-in-one solution not only improves efficiency but also fosters a more organized and proactive maintenance environment.
API Access
Has API
No
API Access
Has API
No
Integrations
ML Schedules
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Crow Canyon Software
Founded
1999
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/sharepoint-work-order-tracking-system/
Vendor Details
Company Name
MasterLibrary.Com
Founded
2015
Country
United States
Website
www.masterlibrary.com
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
Yes
Incident Management
No
Inspection Management
No
Inventory Control
Yes
Maintenance Tracking
No
Preventive Maintenance
Yes
Residential Properties
No
Room Scheduling
No
Schools
Yes
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
Yes
