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Description
Facilities Departments are tasked with the essential functions of capturing, monitoring, and overseeing service requests along with ongoing maintenance activities. It's crucial to evaluate metrics such as time spent, materials utilized, and associated expenses. Moreover, the challenge of monitoring equipment usage and assessing staff performance to uphold service standards is significant. To address these needs, Crow Canyon’s Office 365 & SharePoint Work Order Tracking System offers a streamlined and effective approach for managing facilities-related requests and work orders. Employees can submit their requests through multiple channels, including phone, email, web portals, SharePoint, and Office 365. Each request is directed to the appropriate team or individual for assignment and resolution of the work order. Additionally, work orders and equipment can be associated with pertinent forms, policies, and documentation for easy access. This system empowers teams to track time, log costs, maintain work records, and stay updated on status changes throughout the workflow. Furthermore, the comprehensive reporting tools allow for real-time insights as well as historical analysis of work order and maintenance information, enhancing overall operational efficiency. By utilizing such a system, Facilities Departments can optimize their workflows and improve service delivery.
Description
Utilize our extensive expertise and comprehensive business libraries to save time and enhance efficiency. We manage the entirety of your company's assets and business operations seamlessly. Experience automated processing of all your business functions with absolutely no coding required, allowing for effortless implementation. The ISILOG-ISIWARE Group, a key contributor in the software publishing sector for IT service management, general services, and quality assurance, boasts a dedicated team of nearly 100 professionals located in Nantes and Paris. With a robust 25 years in the industry, the Group proudly serves over 950 clients and 83,000 users across France and Europe. Holding ISO 9001 and ISO 20000-1 certifications, ISILOG-ISIWARE is committed to meeting the quality standards expected by its clients and strives for continuous improvement in customer satisfaction. Their IWS and NORMEA solutions are offered in both SaaS and License formats and come with NF Software certification, highlighting the reliability and compliance of their services, ensuring businesses can operate with confidence. This dedication to quality and customer care positions the Group as a reliable partner in navigating the complexities of modern business operations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Crow Canyon Software
Founded
1999
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/sharepoint-work-order-tracking-system/
Vendor Details
Company Name
ISILOG GROUP
Founded
1992
Country
France
Website
www.isilog.com
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
No
Visitor Management
No
Work Order Management
No
