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support

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Description

We know that the right recommendations can create a memorable customer journey and build customer loyalty. Our next-generation AI allows you to instantly anticipate your customers' needs and wants using anonymized user data. Your customers can now stop searching and start finding. Our recommendation platform is built using a proprietary AI algorithm, and a next-generation API that we designed to work together. This allows any part of your business to easily integrate into our platform and generate the best recommendations. Recommendations must keep up with your evolving and growing business. Our platform allows product and business teams to quickly update inventories and catalogs using our platform. It's easy for your development teams. Our platform allows personalization to be as simple and intuitive as possible. We don't need any personal data to create tailored experiences.

Description

Enhance each customer's journey by leveraging AI and instantaneous data to maximize conversions while minimizing expenses. Consider every client as a unique individual and boost the return on investment for your marketing initiatives through our advanced personalization technology. Utilize machine learning and AI to forge tailored experiences, customizing everything from website interfaces to mobile app interactions, product suggestions, and more. Personalize every aspect of the customer journey to achieve specific key performance indicators, whether that involves attracting new clients or fostering customer loyalty, by combining real-time user actions with historical insights. Elevate webpage personalization through machine learning, enhancing calls to action such as banners or pop-ups. Furthermore, you can target and experiment at the pace of your customers' browsing habits, with personalization choices executed in mere milliseconds. Harness AI to analyze current intent data alongside previous business interactions to uncover customer preferences, interests, and affinities, ensuring that each engagement resonates with the individual. This strategic approach not only enhances customer satisfaction but also drives meaningful interactions that can significantly impact overall business performance.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Adobe Real-Time CDP No 
Braze Yes 
Constant Contact Lead Gen & CRM No 
Desktop.com No 
Eloqua No 
GPT Spotlight Yes 
Google Analytics No 
Hightouch No 
Ketch No 
LinkedIn No 
Movable Ink Yes 
NetSuite No 
Sailthru Yes 
Salesforce Agentforce No 
Salesforce Marketing Cloud Account Engagement No 
WordPress No 
mParticle Yes 

Integrations

Salesforce Yes 
Adobe Real-Time CDP Yes 
Braze No 
Constant Contact Lead Gen & CRM Yes 
Desktop.com Yes 
Eloqua Yes 
GPT Spotlight No 
Google Analytics Yes 
Hightouch Yes 
Ketch Yes 
LinkedIn Yes 
Movable Ink No 
NetSuite Yes 
Sailthru No 
Salesforce Agentforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
WordPress Yes 
mParticle No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Crossing Minds

Founded

2017

Country

United States

Website

www.crossingminds.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/products/marketing-personalization/

Product Features

eCommerce Personalization

A/B Testing Yes 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation Yes 
Product Recommendations Yes 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing Yes 
Abandoned Cart Saver Yes 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics Yes 
Contextual Targeting No 
Customer Profiles No 
Experience Management Yes 
Recommendation Engine Yes 
Website Personalization Yes 

Product Features

AB Testing

Audience Targeting Yes 
Campaign Segmentation Yes 
Funnel Analysis No 
Heatmaps No 
Landing Pages / Web Forms No 
Multivariate Testing Yes 
Split Testing Yes 
Statistical Relevance Analysis No 
Surveys No 
Test Scheduling No 
Visual Editor Yes 

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing Yes 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation Yes 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management Yes 
Recommendation Engine Yes 
Website Personalization No 

Alternatives

Alternatives