Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Crosscheck is a Chrome extension designed to streamline the bug reporting process, making it quick and hassle-free for users. With a single click, it gathers all the necessary information for developers, including annotated screenshots, screen recordings, instant replays of the last 60 seconds, console logs, network requests, and user action timelines.
Eliminating the frustrating cycle of questions like "what browser?" and "can you reproduce it?" Crosscheck automatically collects all relevant technical details, allowing developers to address issues more efficiently.
Notable Features Include:
- Annotated screenshot capture
- Comprehensive screen recording
- Instant replay functionality (auto-records the last 60 seconds)
- Capture of console logs and network requests
- Tracking of user actions
- Seamless one-click integration with Jira and ClickUp
- Collaborative dashboard for teams
- Organization by project
Tailored for quality assurance teams, developers, agencies, and product managers, Crosscheck aims to enhance the speed of bug resolution and foster clearer communication between testing and development teams, ultimately improving overall workflow efficiency.
Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Freshchat
No
Freshdesk
No
Google Chrome
Yes
Help Scout
No
Intercom
No
Zendesk
No
Integrations
Freshchat
Yes
Freshdesk
Yes
Google Chrome
No
Help Scout
Yes
Intercom
Yes
Zendesk
Yes
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Pricing Details
$8/month/user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Crosscheck
Founded
2023
Country
United States
Website
crosscheck.cloud/
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
No
Workflow Management
No
Product Features
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Screen Recording
Annotations / Drawing
No
Audio Capture
No
Backup
No
Collaboration Tools
No
File Sharing
No
Multi-Screen Recording
No
Screen Capture
No
Speech-to-Text
No
Video Editing
No
YouTube Uploading
No