Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CrossEngage helps companies build long-lasting, valuable customer relationships.
With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI.
Description
For over a decade, Swrve has empowered marketers in various sectors with a robust and adaptable customer engagement platform. We have now integrated our dashboard to seamlessly work with your existing technology, enabling a connection between your brand and customers across multiple channels, devices, and platforms. The capabilities of Swrve's platform and APIs allow brands to craft interactions and experiences that are tailored, contextual, and pertinent to each individual customer. Our innovative, data-driven engagement platform is designed to facilitate truly cross-channel experiences, allowing you to track user engagement through push notifications, in-app messages, and embedded experiences, all while employing advanced A/B testing and resource optimization to guarantee that each interaction is as effective as possible. With Swrve, companies like Digicel are able to confidently enhance their communications in a manner that highlights the value of their applications and strengthens customer connections. As a result of implementing highly relevant messaging in real-time, Digicel has experienced significant growth in daily active user (DAU) engagement, demonstrating the platform's effectiveness in driving user interaction. This success story illustrates how powerful, personalized engagement strategies can transform customer relationships and boost brand loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
AccessOwl
Yes
ActiveCampaign
Yes
Emarsys
Yes
Facebook
Yes
Gmail
Yes
Google Analytics
Yes
Instagram
Yes
Lob
Yes
Lytics
No
Mailchimp Transactional Email (Mandrill)
Yes
Integrations
AccessOwl
No
ActiveCampaign
No
Emarsys
No
Facebook
No
Gmail
No
Google Analytics
No
Instagram
No
Lob
No
Lytics
Yes
Mailchimp Transactional Email (Mandrill)
No
Pricing Details
Individual pricing model according to the volume of data used
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CrossEngage
Founded
2015
Country
Germany
Website
www.crossengage.io
Vendor Details
Company Name
Swrve
Website
www.swrve.com
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
Yes
For eCommerce
Yes
Image Recognition
No
Machine Learning
Yes
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
Yes
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Audience Intelligence
AI / Machine Learning
Yes
Audience Segmentation
Yes
Competitive Intelligence
No
Content Tracking
No
Data Visualization
No
Data-Driven Insights
No
Filters / Search
No
Image Recognition
No
Sentiment Analysis
No
Social Listening
No
Social Media Analytics
No
Trend Tracking
Yes
Campaign Management
Channel Management
Yes
Contact Database
Yes
Email Marketing
Yes
Event Triggered Actions
Yes
Lead Management
No
Multi-Campaign
Yes
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
No
Territory Management
No
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
Yes
GDPR Compliance
Yes
Personalization
Yes
Predictive Modeling
Yes
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
Yes
Search Marketing
Yes
Segmentation
Yes
Social Marketing
Yes
Website Visitor Tracking
Yes
Predictive Analytics
AI / Machine Learning
Yes
Benchmarking
No
Data Blending
No
Data Mining
Yes
Demand Forecasting
Yes
For Education
No
For Healthcare
No
Modeling & Simulation
Yes
Sentiment Analysis
No
Product Features
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
Yes
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No