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Average Ratings 0 Ratings

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features
design
support

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Description

Expand your reach to a larger customer base across different countries with minimal effort. Our Cross-Border solution offers an all-encompassing service that includes essential features for marketing, localization, compliance, payment and fraud management, logistics, customer support, technical integration, and the ongoing operation of global storefronts. With extensive experience collaborating with top brands and retailers, Pitney Bowes minimizes risks and complexities associated with cross-border eCommerce platforms. Additionally, we provide a web-based customer service tool designed to address order inquiries while offering complete transparency into your customers' cross-border shopping journeys through detailed reports and analytics. Our partnership with flexible cross-border logistics providers like Pitney Bowes ensures diverse shipping options, user-friendly return processes, and efficient customs clearance. Furthermore, we deliver a range of local and alternative payment methods, along with tax and duty estimates, and support in multiple languages for a seamless customer experience. This comprehensive approach ensures your business can thrive in the global marketplace with confidence.

Description

Swap Commerce presents a robust, unified platform aimed at simplifying international ecommerce activities. It equips businesses with essential tools for managing shipping, inventory, returns, and adhering to global compliance standards. With the integration of AI-driven insights, Swap empowers companies to refine their cross-border logistics, decrease operational expenses, and improve overall customer satisfaction. The platform includes functionalities like tax calculations, versatile shipping choices, and live analytics, all of which allow businesses to expand globally while effectively navigating complexities and providing a smooth user experience. This holistic approach ensures that companies not only thrive in international markets but also maintain a competitive edge.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alchem-e Dashboard Yes 
Radius8 Welcomer Yes 

Integrations

Alchem-e Dashboard No 
Radius8 Welcomer No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Pitney Bowes

Founded

1920

Country

United States

Website

www.pitneybowes.com/us/shipping-and-mailing/ecommerce/cross-border-logistics/retail.html

Vendor Details

Company Name

Swap Commerce

Founded

2022

Country

United Kingdom

Website

www.swap-commerce.com

Product Features

eCommerce

CRM Yes 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security Yes 
Email Marketing No 
Inventory Management No 
Kitting Yes 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management Yes 
SEO Management No 
Shopping Cart No 
Templates Yes 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Sales Tax

Address Validation No 
Audit Trail No 
Consumer Use Tax No 
Exemption Management No 
Tax Calculator No 
Tax Filing No 
Taxability Verification No 
Transaction Tracking No 
Value Added Tax (VAT) No 

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Alternatives

Alternatives