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Description
Expand your reach to a larger customer base across different countries with minimal effort. Our Cross-Border solution offers an all-encompassing service that includes essential features for marketing, localization, compliance, payment and fraud management, logistics, customer support, technical integration, and the ongoing operation of global storefronts. With extensive experience collaborating with top brands and retailers, Pitney Bowes minimizes risks and complexities associated with cross-border eCommerce platforms. Additionally, we provide a web-based customer service tool designed to address order inquiries while offering complete transparency into your customers' cross-border shopping journeys through detailed reports and analytics. Our partnership with flexible cross-border logistics providers like Pitney Bowes ensures diverse shipping options, user-friendly return processes, and efficient customs clearance. Furthermore, we deliver a range of local and alternative payment methods, along with tax and duty estimates, and support in multiple languages for a seamless customer experience. This comprehensive approach ensures your business can thrive in the global marketplace with confidence.
Description
Brands rely on ReturnBear to enhance every aspect of their international ecommerce returns, transforming pixels into parcels. By offering a localized return experience, businesses can decrease logistics expenses while improving customer satisfaction. High cross-border shipping fees can significantly affect your bottom line. Additionally, return fraud can diminish profitability, and ineffective return procedures can delay inventory turnover, hindering future sales opportunities. Customers increasingly prefer more affordable and convenient return methods, and lengthy refund processing times can lead to dissatisfaction and loss of loyalty. Prioritizing customer experience is essential for expanding your brand's reach. Our innovative software operates within local networks of drop-off points and hubs, allowing you to verify returns seamlessly for hassle-free refunds. This also enables you to recover inventory quickly, ensuring it reaches the next local customer promptly. By consolidating returned products locally, you can further cut down on shipping costs. We empower you to engage customers effectively through package-free, label-free drop-off and mail-in solutions, facilitating rapid refunds, exchanges, and store credit without the delays associated with international shipping. Ultimately, ReturnBear is dedicated to streamlining the return process, making it more efficient for both brands and their customers.
API Access
Has API
API Access
Has API
Integrations
Alchem-e Dashboard
Radius8 Welcomer
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pitney Bowes
Founded
1920
Country
United States
Website
www.pitneybowes.com/us/shipping-and-mailing/ecommerce/cross-border-logistics/retail.html
Vendor Details
Company Name
ReturnBear
Founded
2021
Country
Canada
Website
www.returnbear.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection