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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Crobox is a next generation Guided Selling Solution that humanizes product data and provides a discovery experience to help customers find your products. Our revolutionary Product Discovery Platform creates dynamic conversations that are based on shoppers' real needs. No more quick sales. Instead, we help customers feel more confident about their purchases. How? It uses zero-party data to ensure brands comply with data privacy regulations and provide personalized experiences for shoppers. Why? We need to provide customers with enjoyable and frictionless shopping experiences in today's retail environment. Crobox offers retailers a flexible and scalable solution. We help you comply with data privacy regulations by creating product profiles that capture insights, not tracking behavior. This allows us to elevate the buyer's journey. This allows you to create an engaging and future-proof eCommerce experience that will ensure your customers are satisfied.

Description

Customer loyalty acts like compound interest in the retail sector. Omneo equips your customers with the necessary tools to actively participate in the sharing and management of the zero-party data essential for today’s services while facilitating a seamless transition for their future interactions. Additionally, Omneo empowers your team with the insights and resources needed to provide personalized service, ensuring that both current and future customer experiences are relevant and immensely valuable. The platform offers retail brand teams advanced technology, expert guidance, and comprehensive support to significantly enhance customer engagement, loyalty, and advocacy. By enabling innovative interactions, Omneo fosters discovery and rewards exceptional staff performance. Specifically tailored for retailers, Omneo allows both businesses and customers to privately collect, manage, and exchange zero-party data. This empowers your team to craft engaging, convenient, and meaningful services and experiences, ultimately captivating customers and building enduring loyalty. In a rapidly evolving market, leveraging such capabilities can set your brand apart and solidify lasting customer relationships.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Adobe Analytics No 
BigCommerce No 
Google Analytics Yes 
Google Tag Manager Yes 
NetSuite No 
Retail Express No 
Shopify No 
Tealium Customer Data Hub Yes 
Zendesk No 

Integrations

Salesforce Yes 
Adobe Analytics Yes 
BigCommerce Yes 
Google Analytics No 
Google Tag Manager No 
NetSuite Yes 
Retail Express Yes 
Shopify Yes 
Tealium Customer Data Hub No 
Zendesk Yes 

Pricing Details

$999
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Crobox

Founded

2014

Country

Netherlands

Website

crobox.com

Vendor Details

Company Name

Omneo

Founded

2010

Country

Australia

Website

omneo.io

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

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