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Description
Criton is a platform for guest engagement and integrations that simplifies digital transformation at hotels. It helps operators save money, engage with guests, and drive more revenue. You can create your own Hotel Guest App with Criton to reduce touchpoints, make it easier for guests to find what they need and save money. Increase revenue and sell additional services and facilities. Your guests will be able to access everything they need pre, during, and after their stay with an app. Your hotel app will allow guests to view photos, find dining options, follow you on social media and book facilities and services. This will increase upsell and RevPAR. You can easily promote offers and keep your guests informed with location-based push notifications. If you own multiple properties, guests can view all branches and browse amenities to make a booking.
Description
Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.
API Access
Has API
No
API Access
Has API
No
Integrations
Booking.com
No
Clock PMS+
No
Cloudbeds
No
Ericsoft Booking Engine
No
FLEXIPASS
No
Facebook
Yes
Flexkeeping
No
GuestCompass
No
Guestline
No
Lighthouse
No
Integrations
Booking.com
Yes
Clock PMS+
Yes
Cloudbeds
Yes
Ericsoft Booking Engine
Yes
FLEXIPASS
Yes
Facebook
No
Flexkeeping
Yes
GuestCompass
Yes
Guestline
Yes
Lighthouse
Yes
Pricing Details
$8.50/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Information Apps
Country
United Kingdom
Website
www.critonapps.com
Vendor Details
Company Name
Runnr.ai
Founded
2022
Country
The Netherlands
Website
runnr.ai/
Product Features
Application Development
Access Controls/Permissions
Yes
Code Assistance
No
Code Refactoring
Yes
Collaboration Tools
Yes
Compatibility Testing
Yes
Data Modeling
Yes
Debugging
Yes
Deployment Management
Yes
Graphical User Interface
Yes
Mobile Development
Yes
No-Code
Yes
Reporting/Analytics
Yes
Software Development
No
Source Control
Yes
Testing Management
Yes
Version Control
No
Web App Development
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
