Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
As a component of the TestGenius Pre-Employment Testing Suite, CritiCall software assesses the essential multitasking and computer skills of applicants for roles such as 911 dispatcher, public-safety dispatcher, call taker, and telecommunicator, which are critical in the modern dispatch and telecommunication landscape. This innovative tool empowers agencies to measure the specific skills and multitasking capabilities needed in a computer-driven telecommunication setting. CritiCall offers flexibility by being accessible online without supervision or available for supervised testing in-person. It is designed to become an integral element of your organization’s evaluation process for dispatcher and call-taker candidates. The testing is fully automated, and CritiCall's modular design supports tailored assessments to meet the unique requirements of each agency. Moreover, the Test Writer feature enables the creation of custom tests in various formats, ensuring that your testing needs can be met effectively. Thus, CritiCall stands out as a versatile solution for agencies looking to enhance their applicant assessment strategies.
Description
In emergency dispatch centers, having access to detailed and precise information can play a critical role in life-or-death situations. With Spillman Flex’s law enforcement dispatch software and CAD mapping tools, you can ensure that the correct units are dispatched to those in need swiftly. This system supports a variety of public safety answering points, jurisdictions, and disciplines, all on a unified platform, while allowing individual agencies to maintain their independence through tailored configurations and reports. You can efficiently dispatch units, log calls, and search for information using your keyboard and mouse, or directly through the CAD command line, which offers prompts to facilitate quick and accurate command entry, ultimately conserving valuable time. Features that are user-friendly, such as right-clicking and drag-and-drop functionalities, are also available to enhance usability. This ease of use ensures that dispatchers can focus on what truly matters—responding to emergencies effectively.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Biddle Consulting Group
Website
biddle.com/dispatcher-testing-software.html
Vendor Details
Company Name
Motorola Solutions
Founded
2011
Country
United States
Website
www.motorolasolutions.com/en_us/products/command-center-software/voice-and-computer-aided-dispatch/spillman-cad.html
Product Features
Pre-employment Testing
Aptitude Testing
No
Candidate Comparison
No
Candidate Management
No
Customizable Tests
Yes
Online Testing
No
Personality Testing
Yes
Pre-made Test Library
Yes
Real Time Reporting
No
Skill Testing
Yes
Test Authoring
No
Workflow Management
No
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
Yes
Customer Database
Yes
Emergency Dispatch
Yes
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
Yes