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features
design
support

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Description

Crisp is an innovative firm specializing in Social Media Safety and crisis monitoring. Their advanced technology is relied upon by some of the most prominent brands globally for the swift and accurate identification of critical issues and crises. Founded in 2005 by Adam Hildreth, an entrepreneur in online gaming and social media, Crisp was initially focused on safeguarding children and teenagers from online threats such as abuse, sexual exploitation, and cyberbullying within gaming and social platforms. As businesses began to leverage social media for customer engagement, Crisp expanded its services to assist brands in managing potential liabilities across their social media presence and the broader online environment. Catering to a diverse range of sectors, including luxury, media, pharmaceuticals, and FMCG, Crisp is trusted by global brands to protect over $4.5 trillion in market capitalizations. With continuous monitoring of social media and the internet, Crisp ensures that brands receive immediate notifications about emerging threats. Their comprehensive approach to safety and crisis management not only protects businesses but also enhances their reputation in a digital landscape fraught with challenges.

Description

Spikerz serves as a comprehensive social media security solution designed to safeguard both brands and users from threats such as hacking, impersonation, phishing, spam, and unwanted content. With around-the-clock monitoring that doesn’t necessitate password sharing due to its integration with official APIs, it leverages AI technology to identify and thwart unauthorized login attempts, flag phishing links found in comments or direct messages, and eliminate impersonator accounts before they can inflict damage on your brand. Additionally, Spikerz provides tools for managing permissions, allowing users to monitor who has access to each social media account, which facilitates the immediate offboarding of former employees or vendors, enforces two-factor authentication, and maintains a comprehensive audit trail of all access and modifications across platforms. Its advanced comment moderation and content-filtering capabilities automatically sift through content to detect spam, hate speech, scams, or any inappropriate material, thereby empowering users to maintain their brand’s public image without the burden of constant manual oversight. Furthermore, the platform is designed to adapt as new threats emerge, ensuring that brands remain protected in an ever-evolving digital landscape.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Google Sheets Yes 
Instagram No 
LinkedIn No 
Pinterest No 
TikTok No 
UserVitals Yes 
YouTube No 

Integrations

Facebook Yes 
Google Sheets No 
Instagram Yes 
LinkedIn Yes 
Pinterest Yes 
TikTok Yes 
UserVitals No 
YouTube Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Crisp

Founded

2005

Country

United Kingdom

Website

www.crispthinking.com

Vendor Details

Company Name

Spikerz

Country

Israel

Website

www.spikerz.com

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Brand Protection

Case Management No 
Domain Monitoring No 
Investigation Management No 
Marketplace Monitoring No 
Mobile App Monitoring No 
Paid Search Monitoring No 
Prioritization No 
Social Media Monitoring No 

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Alternatives

Alternatives

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