Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Crisp is an innovative firm specializing in Social Media Safety and crisis monitoring. Their advanced technology is relied upon by some of the most prominent brands globally for the swift and accurate identification of critical issues and crises. Founded in 2005 by Adam Hildreth, an entrepreneur in online gaming and social media, Crisp was initially focused on safeguarding children and teenagers from online threats such as abuse, sexual exploitation, and cyberbullying within gaming and social platforms. As businesses began to leverage social media for customer engagement, Crisp expanded its services to assist brands in managing potential liabilities across their social media presence and the broader online environment. Catering to a diverse range of sectors, including luxury, media, pharmaceuticals, and FMCG, Crisp is trusted by global brands to protect over $4.5 trillion in market capitalizations. With continuous monitoring of social media and the internet, Crisp ensures that brands receive immediate notifications about emerging threats. Their comprehensive approach to safety and crisis management not only protects businesses but also enhances their reputation in a digital landscape fraught with challenges.
Description
The entirety of the content created by you or your audience plays a crucial role in shaping your brand's identity. Consequently, overseeing this image across various digital platforms is essential for enhancing the customer experience today. We assist you in producing, uploading, standardizing, extending, controlling, responding, alerting, and listening, ensuring that all your online brand environments reflect your brand's identity and resonate with your online communities. This encompasses not just social media but also advice, forums, and all platforms that generate user-generated content. Social media never takes a break, and neither do we. It serves as a universal language, one in which we are fluent. Our dedicated teams, both in France and internationally, work in a timely and sustained manner. Our expertise in recruiting, training, and coaching enables us to provide quality, ongoing management, and flexibility tailored to the dynamic nature of social media. From our early involvement in moderating forums since 2002 to today’s comprehensive management of some of the biggest brands' social media accounts, we recognize the significance of ensuring that your content remains high-quality and secure. In this fast-paced digital landscape, maintaining a consistent and engaging brand presence is more important than ever.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Brandwatch
No
Facelift Cloud
No
Google Sheets
Yes
Lumen by Talkwalker
No
Meltwater
No
Onclusive Social
No
UserVitals
Yes
Integrations
Brandwatch
Yes
Facelift Cloud
Yes
Google Sheets
No
Lumen by Talkwalker
Yes
Meltwater
Yes
Onclusive Social
Yes
UserVitals
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Crisp
Founded
2005
Country
United Kingdom
Website
www.crispthinking.com
Vendor Details
Company Name
Netino
Founded
2002
Country
France
Website
netino.fr/en/
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No