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Average Ratings 9 Ratings

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support

Description

Enhance customer engagement through tailored workflows that respond to user behavior! Experience a cookie-free method for monitoring customer interactions that prioritizes privacy and offers remarkable adaptability. Enjoy peace of mind with full GDPR compliance. While tools like Google Analytics provide insights into the quantity of users engaging with a feature, customer analytics reveals which individuals are truly finding success. Our comprehensive dashboard allows you to implement effective retention strategies seamlessly. Your product may serve a diverse range of needs, but customers often sign up for a specific purpose, making it essential for you to facilitate their success. We have developed over 50 customer retention strategies designed to gather valuable feedback at optimal moments. Transform your customers into enthusiastic advocates. Although it's beneficial to run campaigns soliciting feedback, the timing of these requests is crucial. We provide a variety of email templates to help you ask for feedback effectively, ensuring you connect with customers at the most impactful times. From sending surveys following free trials to scheduling meetings with inactive users, our solutions maximize your customers' potential. Moreover, by focusing on the right strategies, you can foster deeper relationships and drive long-term loyalty.

Description

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X No 
Adobe Analytics No 
Anecdote No 
Chattermill No 
Decibel No 
Desktop.com No 
Emailable No 
Freshpaint No 
HubSpot Customer Platform No 
Kapiche No 
Kissmetrics No 
Latitude No 
NeverBounce No 
Piwik PRO No 
Salesforce No 
Thinkific No 
VisitorTrack No 
Wufoo No 
Zapier No 

Integrations

5X Yes 
Adobe Analytics Yes 
Anecdote Yes 
Chattermill Yes 
Decibel Yes 
Desktop.com Yes 
Emailable Yes 
Freshpaint Yes 
HubSpot Customer Platform Yes 
Kapiche Yes 
Kissmetrics Yes 
Latitude Yes 
NeverBounce Yes 
Piwik PRO Yes 
Salesforce Yes 
Thinkific Yes 
VisitorTrack Yes 
Wufoo Yes 
Zapier Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

$64/Month 20% off
$ 0.40
per Response/month
(billed monthly)

More discount on annual billing
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Crewcharge

Country

United States

Website

www.crewcharge.com

Vendor Details

Company Name

ProProfs

Founded

2010

Country

United States

Website

qualaroo.com

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback Yes 
Templates No 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

UX

Animation No 
For Mobile Yes 
For Websites Yes 
Heatmaps No 
Prototyping Yes 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing Yes 
User Journeys No 
User Research Yes 

Alternatives

Alternatives

Qualaroo Reviews

Qualaroo

ProProfs