Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Crescendo is a mobile sales tool and presentation tool that can be used by sales teams, marketing and sales managers, and anyone else who needs reliable access to up-to-date content on their mobile devices, offline or online.
Crescendo can directly access content on Sharepoint and Google Drive, Salesforce.com Box.com and OneDrive. This ensures that you never need to migrate documents from other security-approved platforms.
Anyone can create stunning visual customizations without any technical background. Crescendo transforms files and folders into branded, elegant presentation resources for iPad, iPhone, or any other Web device.
You can start your teams of 10 to 500 people in minutes.
Description
Crescendo addresses the most challenging customer service issues through a comprehensive CX platform that integrates cutting-edge AI technology alongside a worldwide support team. This allows you to deliver exceptional customer experiences at a reduced cost, with results guaranteed within a few weeks. Picture a customer support system that operates proficiently in 56 languages, accessible 24/7, and performing at the level of your top service representatives. Our AI assistant merges the capabilities of the latest large language models with extensive customer service knowledge to provide impressive support, whether through voice calls, online chat, or email communication. Tailored specifically to reflect your brand’s distinct voice, knowledge resources, and service objectives, this AI assistant learns and evolves while seamlessly escalating more complex inquiries to human experts when necessary. Furthermore, with integrated quality assessment features, it continuously enhances its performance, ensuring that your service quality improves consistently over time. Best of all, you can have this robust service operational in just days, not months, allowing for a rapid transformation in your customer interactions. This means that your business can experience a significant boost in customer satisfaction and operational efficiency almost immediately.
API Access
Has API
No
API Access
Has API
No
Integrations
Box
Yes
Google Drive
Yes
Microsoft OneDrive
Yes
Microsoft SharePoint
Yes
Salesforce
Yes
tradeit
No
Integrations
Box
No
Google Drive
No
Microsoft OneDrive
No
Microsoft SharePoint
No
Salesforce
No
tradeit
Yes
Pricing Details
$12.00/month/user
10 users minimum
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Sependa, Inc
Founded
2016
Country
United States
Website
crescendoapp.com
Vendor Details
Company Name
Crescendo
Country
United States
Website
crescendo.ai/
Product Features
Field Sales
Activity Tracking
No
CRM
No
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
No
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
No
Route Optimization
No
Territory Management
No
Time Tracker
No
Visit Scheduling
No
Workflow Management
No
Mobility
App Management
No
Barcode Scanning
No
Compliance Management
Yes
Content Management
Yes
Data Collection
No
Data Management
No
File Management
Yes
Forms Automation
No
Mobile Messaging
No
Remote Access
No
Remote Systems Monitoring
No
Presentation
3D Objects
No
Animations & Transitions
No
Audio Content
Yes
Collaboration Tools
Yes
Content Library
Yes
Customizable Templates
Yes
Media Library
Yes
Offline Editing
No
Offline Presenting
Yes
Screen Sharing
No
Search/Filter
Yes
Templates
Yes
Video Content
Yes
Sales Enablement
Collaboration
Yes
Contact Management
No
Content Management
Yes
Document Management
Yes
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
Yes
Proposal Management
No
Territory Management
No
Training Management
No
Sales Force Automation
Call Management
No
Campaign Management
No
Channel Management
No
Commission Management
No
Contact Management
No
Contract Management
No
Customer Database
No
Email Marketing
No
Field Sales Management
Yes
Lead Management
No
Opportunity Management
No
Performance Metrics
No
Proposal Generation
Yes
Referral Tracking
No
Sales Forecasting
No
Territory Management
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No