Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By streamlining the process and ensuring it's well-organized while removing any long-term financial burdens, businesses can allocate more time to client consultations instead of getting bogged down by paperwork. This enables you to maintain competitive pricing while delivering the same outcomes as other software solutions. We developed Credit Detailer to be an accessible tool for everyone, free from lengthy contracts, and we ensure your data is not held captive; it remains securely on your device under your control. Throughout the last 15 years, our community of users has played a crucial role in shaping Credit Detailer into a reliable software solution. It is individuals like you who seek a user-friendly system without the constraints of monthly charges or per-item fees, allowing you to focus on your work without incurring extra costs or limitations. We believe that empowering our users is essential for success, and that's why we prioritize their needs in our development process.
Description
Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Cloud Platform
No
Pricing Details
$399 one-time payment
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CreditDetailer
Website
www.creditdetailer.com
Vendor Details
Company Name
Zocdoc
Founded
2007
Country
United States
Website
www.zocdoc.com/about/ai-phone-assistant/