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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month. Our go-to platform for digital resolution and recovery results in: 20% Increase in Resolution Rates 80% Recovery on Delinquent Accounts 25% Increase in Collections 60% Improvement in Legal Process Efficiency 40% Increase in Productivity of Field Agents Collect 40% Lower 30% Reduced Time to Collect 5x Return on Investment

Description

SERVICE SYSTEM - a newly developed loan software designed for Windows featuring a user-friendly graphical interface for point-and-click functionality, which includes tools for calculating interest based on both fixed and variable rates, generating customer statements, processing payments, managing aged receivables, and providing delinquency reports alongside customer notifications. Additionally, it offers features for notes and comments with follow-up triggers, as well as detailed collection reports and inquiry displays, ensuring that users have access to a complete loan account history from inception to payoff. The software also facilitates payoff worksheet calculations that account for prepayment penalties, assesses late charges, manages payment reversals, and generates 1098 tax forms, while enabling investor tracking with distribution payments and 1099 tax forms. Moreover, it seamlessly interfaces with loan origination systems, general ledger software, Excel spreadsheets, report writers, and custom applications, while supporting Credit Bureau reporting in the standard metro2 format. An ACH interface is included for automatic deposit of payments, and users can create customized, professional-grade color forms incorporating the company logo, remittance address, and contact phone number. Overall, this comprehensive software solution streamlines the loan management process for financial institutions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

CaaS: Success-based (Recovery percentage) based-depends on the account
SaaS: capex+storage costs+(subscription/logins)+usage based pricing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Credgenics

Founded

2019

Country

India

Website

www.credgenics.com

Vendor Details

Company Name

Twenty-First Century

Country

United States

Website

www.21stcenturycompany.com

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling No 
Client Management Yes 
Commission Management No 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans No 
Transaction Management No 

Product Features

Loan Servicing

Accounting Management No 
Amortization Schedule No 
Application Management No 
Auto Loans Yes 
Automatic Funds Distribution No 
Business Loans Yes 
Collateral Tracking No 
Collections Management No 
Compliance Management No 
Construction Loans Yes 
Customer Database Yes 
Fee Management No 
Investor Management Yes 
Loan Processing Yes 
Student Loans Yes 

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