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Description
Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month.
Our go-to platform for digital resolution and recovery results in:
20% Increase in Resolution Rates
80% Recovery on Delinquent Accounts
25% Increase in Collections
60% Improvement in Legal Process Efficiency
40% Increase in Productivity of Field Agents
Collect 40% Lower
30% Reduced Time to Collect
5x Return on Investment
Description
Tratta is a modern, cloud-based debt collection software platform built for agencies, law firms, and original creditors that want to recover more—faster and with less friction. Whether you're collecting on auto loans, healthcare balances, student debt, or commercial accounts, Tratta offers the tools you need to streamline operations, reduce costs, and improve recovery rates while staying fully compliant.
Tratta stands out by prioritizing the consumer experience alongside operational efficiency. The platform includes a fully branded self-service portal, multilingual IVR, and omnichannel communication tools that let consumers resolve debts on their own terms—anytime, from any device. This reduces the burden on your staff while increasing engagement and payment success.
The software also includes embedded payments, real-time analytics, and highly customizable campaign automation tools that empower your team to move quickly and adapt strategies based on performance data. With Tratta, you can launch new programs in days—not weeks—and continuously optimize your outreach to improve results.
Tratta’s architecture is designed with compliance and data security at its core. Certified by leading industry bodies, it supports stringent regulatory requirements without sacrificing speed or flexibility. Seamless integrations with your existing systems ensure you don’t lose momentum or data fidelity during onboarding or scale-up.
Whether you’re managing first-party or third-party collections, Tratta helps you recover more revenue with less manual effort—and gives your consumers the experience they expect in today’s digital-first world.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Credgenics
Founded
2019
Country
India
Website
www.credgenics.com
Vendor Details
Company Name
Tratta
Founded
2022
Country
United States
Website
tratta.io
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management