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Average Ratings 1 Rating
Description
Our CAD system transcends traditional computer-aided dispatch by incorporating features such as fleet management, shift scheduling, and customizable reporting, while still delivering top-notch dispatch capabilities. It seamlessly connects with Creative ePCR and all prominent ePCR platforms, offering a holistic view of open calls and bus assignments alongside dashboards for scheduled calls, runs categorized by billing status, and data that supports robust quality improvement and quality assurance reporting. By utilizing location-based technology, it efficiently assigns calls to the nearest available ambulance, taking into account both distance and current travel conditions. Users can swiftly input call details, as Creative Dispatch automatically retrieves patient information and verifies real-time insurance eligibility. Accessible on Android, iOS, and Windows devices at any time and from anywhere, it enhances data collection processes, allowing medics to focus on patient assessment, treatment, and safety. Additionally, the intuitive user interface facilitates the rapid documentation of patient assessments, vital signs, and treatment protocols, ensuring that medics can deliver timely and effective care without unnecessary delays. In such a fast-paced environment, ensuring that medics have the right tools at their fingertips can significantly improve patient outcomes.
Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Creative EMS
Country
United States
Website
creativeemssolutions.com/products
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Product Features
EMS
Availability Indicator
No
Billable Items Tracking
No
Daily Unit Loading Analysis
No
Dispatch Monitoring
No
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
No
Supply Management
No
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
Yes
Event Management
Yes
Incident Management
Yes
Investigation Management
Yes
Multiple Alarm Queues
Yes