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Description
Each year, our platform sees one billion interactions with guests, and it is the responsibility of the Crave data team to transform this extensive data into practical insights for our clients. Data not only fuels our innovation efforts but also offers essential insights that help us comprehend guest preferences, enabling us to provide personalized service. To explore how our data capabilities can optimize your strategies for data and guest services, connect with team Crave. Our platform is designed to effectively meet the requirements of both large hotel chains and single properties, with the majority of its functionalities hosted on AWS. Developed specifically for the hospitality sector, the Crave platform is a proprietary system that has evolved over the years to enhance digital services offered to guests. Additionally, the platform boasts advanced security measures and adheres to stringent data regulations, including GDPR and various regional data laws, ensuring that client information remains safe and compliant. By choosing Crave, clients can leverage our expertise to improve their operational efficiency and guest satisfaction.
Description
Establishments utilizing Crave's customized in-app promotions have noted that their average order values are more than 15% higher than those without such promotions. Say goodbye to the tedious process of manually inputting orders across different platforms, as Crave integrates all information effortlessly with your point-of-sale system. Users of Crave have discovered that patrons participating in their loyalty initiatives tend to spend twice as much throughout their engagement compared to those who do not enroll. You can create customized push alerts and special offers to encourage repeat visits from your clientele. Additionally, customers can choose from various available time slots for a smooth ordering experience, while automated availability guarantees that nothing gets missed. Moreover, you have complete control over first-party customer data, allowing you to execute targeted marketing campaigns and gain valuable insights into consumer behavior. With these features, Crave not only enhances operational efficiency but also fosters stronger customer relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
Adyen
Yes
Agilysys InfoGenesis
Yes
Clover
No
Deliverect
Yes
DoorDash
No
Google Analytics
No
Lightspeed Retail
No
Mailchimp
No
Meta Pixel
No
OpenTable
Yes
Integrations
Adyen
No
Agilysys InfoGenesis
No
Clover
Yes
Deliverect
No
DoorDash
Yes
Google Analytics
Yes
Lightspeed Retail
Yes
Mailchimp
Yes
Meta Pixel
Yes
OpenTable
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$119 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Crave Interactive
Founded
2009
Country
United Kingdom
Website
craveinteractive.com
Vendor Details
Company Name
Crave
Website
www.craveup.com
Product Features
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
