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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cradl AI is an innovative document processing platform that leverages artificial intelligence and requires no coding, streamlining the extraction of data from PDFs and emails for effortless integration with a range of applications. The platform features customizable AI models adept at managing intricate documents, which guarantees accurate data parsing. Additionally, Cradl AI incorporates a human-in-the-loop mechanism, empowering users to assess and refine AI-generated predictions, which ultimately increases precision over time. Its user-friendly workflow builder enables individuals to establish automation, implement personalized rules, and maintain systematic organization without the need for programming knowledge. Cradl AI also facilitates connections with widely-used tools including Excel, Google Sheets, email services, APIs, and webhooks, making it versatile across numerous platforms. Prioritizing security and compliance, the platform ensures all data is encrypted and conforms to GDPR regulations. Alongside these features, it offers valuable analytics, comprehensive reporting options, role-based access control, and complete transparency regarding data usage. As a result, Cradl AI not only streamlines document processing but also fosters a more efficient and secure data management environment.

Description

Establish your contact center with the robust TASKE Contact software, a versatile solution for managing call operations. Across the globe, countless supervisors in contact and call centers depend on TASKE Contact to effectively oversee their teams, achieve and maintain service standards, and access critical management insights regarding all call-related activities. The software features real-time ACD monitoring along with comprehensive historical reporting, making it an essential tool for any contact center. Additionally, it provides a user-friendly web portal that offers immediate access to live data and includes TASKE's sophisticated Visualizer tool for thorough search capabilities. By utilizing these solutions, organizations gain valuable insights that can significantly enhance service levels and bolster customer retention efforts. TASKE empowers users to track all types of call activity—whether inbound, outbound, or internal—while also helping to evaluate and elevate agent performance, quickly adapt to fluctuations in call volume and staffing availability, and effectively manage operational costs. With TASKE, businesses are better equipped to navigate the complexities of modern contact center demands.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airtable Yes 
Axis LMS Yes 
Gmail Yes 
Google Drive Yes 
Google Sheets Yes 
Microsoft Excel Yes 
Microsoft Power Automate Yes 
Microsoft SharePoint Yes 
QuickBooks Online Yes 
SAP Cloud Platform Yes 
SS&C Blue Prism Yes 
UiPath Yes 
Xero Yes 
Zapier Yes 

Integrations

Airtable No 
Axis LMS No 
Gmail No 
Google Drive No 
Google Sheets No 
Microsoft Excel No 
Microsoft Power Automate No 
Microsoft SharePoint No 
QuickBooks Online No 
SAP Cloud Platform No 
SS&C Blue Prism No 
UiPath No 
Xero No 
Zapier No 

Pricing Details

$40 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cradl AI

Country

Norway

Website

www.cradl.ai/

Vendor Details

Company Name

TASKE Technology

Website

www.taske.com

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Contact Management

Activity Management No 
Appointment Management No 
Contact Database Yes 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking Yes 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter No 
Segmentation Yes 
Shared Contacts No 
Social Media Integration No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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