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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our hosted VoIP business phone systems enable cloud-based calling, allowing you to handle your calls from any location using any device connected to the Internet. Are you interested in discovering how Cox Business can address your specific needs? Connect with one of our dedicated IP Centrex experts for assistance. Ensure that your customers always connect with the right person by utilizing our IP Centrex VoIP solution. This cloud-driven business VoIP phone system provides a dependable, professional voice service designed to manage your business's call traffic both effectively and efficiently. Direct callers to the appropriate queue with priority levels and to the next available representative through our Call Center Standard feature. You can manage and access your calls from anywhere with the UC app available on your smartphone, tablet, or desktop. We will assist you in creating a scalable plan that fits your current needs while accommodating future growth—whether you require solutions for a startup or a large corporation. Additionally, we take care of updates, installations, and repairs, ensuring a seamless experience for your business. With our comprehensive support, you can focus on what truly matters: running your business smoothly.

Description

Select from a vast selection of distinctive business phone numbers to enhance your company's presence, whether on a national level or within a specific locality. These numbers are integrated into our top-tier network, allowing incoming calls to be directed to any UK landline or mobile device. Boost your team's efficiency with a swift and reliable business internet connection, thanks to our variety of broadband solutions. Our services are designed to deliver maximum speed directly to your location, with enhanced reliability as your data transits over our dedicated business network. During the transition, we manage the entire process to guarantee a smooth switch to our internet service, all backed by our exceptional customer support. The user-friendly online portal enables agents to access their mobile or landline numbers to respond to incoming client calls from a queue or hunt group, and the management interface provides real-time wallboard analytics to monitor calls and agent performance. This ensures that you have comprehensive oversight of your communication operations, allowing for continuous improvement and better decision-making.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ITP Yes 
UltraDDoS Protect Yes 
businessphone.com Yes 

Integrations

ITP No 
UltraDDoS Protect No 
businessphone.com No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cox

Founded

1962

Country

United States

Website

www.cox.com/business/phone/hosted-voice.html

Vendor Details

Company Name

Telecoms World

Founded

2002

Country

United Kindom

Website

www.telecomsworld.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

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